Maintenance info and policies – Woodsworth Housing Co-operative

Backyards and decks – what the bylaws say

Preamble: Back yards and gardens had no structures in 1979. No decks, no patios. Just grass. Some members chose to build wood decks (with permission) and some put patio stones. Some did nothing. Any backyard construction and planting was done at the members’ own cost. The co-op looks for safety issues.

Summary of the bylaws about backyards and decks:

In the bylaws, yards are described as exterior private areas. (Maintenance Bylaw, Article 4).

Members are responsible for reasonable maintenance of their yards. (Maintenance Bylaw, Article 4.)

Members will be individually responsible for the cost of improvements or alterations to their units. (Maintenance Bylaw, Article 6 (a))

Decks are on the list of “previously approved renovations” by members.
(Maintenance Renovation Bylaw, A 10)

Decks may be installed, with approval (and restrictions).

ii) If at move-out time staff deems a deck to be unsafe or ill-built, the outgoing member may be required to remove it.

iii) Patio stones or similar surfaces may be laid without approval.
(Maintenance Renovation Bylaw, Article 4)
Exception: Wilton Street patios (Article 4 d)

Maintenance Bylaw

4. Exterior Private Areas

(a) Yards

i) Members are responsible for reasonable maintenance of their yards.

ii) Members may not keep livestock in yards or allow refuse to accumulate in yards.

iii) Back gates must remain accessible to allow for entry by utility meter readers.

(b) Fences

i) Painting and staining of fences, gates, and outside wooden steps may be done only by the Co-op in order to maintain a uniform appearance. The cost will be borne by the Co-op.

ii) The Co-op will repair damaged fences. A fee will be charged if damaged by neglect or abuse.

6. Improvements By Members

(a) Members will be individually responsible for the cost of improvements or alterations to their units.

Maintenance Renovation Bylaw

General A 10.

The Co-op shall maintain a list of previously approved renovations, with plans where possible, so that members may duplicate alterations others had made. Members will be encouraged to report back to the Co-op their experience with renovations – e.g. what worked, what problems they encountered, etc., so that others may profit from their experience.

Previously Approved Renovations

– installation of dishwashers in townhouses

– removal of front hall cupboard in Albert Franck Units

– changes to cupboard under stairs in Albert Franck Units

– cutting pass-throughs in wall between kitchen and living/dining room

– renovation of basement space

– decks

4. Exterior Areas

i) Decks may be installed, with approval, provided they do not involve any changes to the present deck structures (e.g. removal of railings, moving the steps, etc.) and providing the member does not intend to sink the supports in cement in the ground.

Decks may not be attached to the building, but may be attached to fences.

ii) If at move-out time staff deems a deck to be unsafe or ill-built, the outgoing member may be required to remove it.

iii) Patio stones or similar surfaces may be laid without approval. [Rationale: The grass in the backyards rarely grows properly since the soil is so poor. It is not difficult or expensive to return to grass if the incoming member wishes to do so.]

iv) Trees may not be planted, removed or pruned, without permission from the Co-op.

(d) Wilton St. Patios

i) Patio stones may not be replaced or painted by members.

ii) Any structure which will protrude above the fence must be approved by the Co-op.

iii) Nothing may be mounted to the top of the medium rise patio wall.

Members on the ground floor of the medium rise are reminded that the lockstone surface of their rebuilt patios should not be disturbed.

Soil or plants should not be placed directly on the surface – self-contained planters must be used instead. Nothing should be placed over the drains.

It is important to avoid any activity that might damage layers below the lockstone – keeping this surface sealed is the whole point of the very expensive Podium Deck project.

Condition of a unit:

(A) Source: Move-Out Bylaw, Preamble

The purpose of this policy is to clarify the Co-op’s expectations about move-out condition of units.

It is recognized that the buildings are getting older, and members will not be penalized for normal wear and tear.

Conversely, the Co-op will make every effort to ensure that units are in reasonably acceptable condition when members move in, but will not guarantee an “as new” condition.

(B) Source: Move-Out Bylaw, Article 7.2

The Co-op cannot restore a unit to its original condition, nor guarantee that a relocating member’s new unit will be in the same condition as the unit they are vacating.

Maintenance, moves, renovations, unit condition

Bylaws and policies relating to property and unit condition and maintenance:
These bylaws and policies were developed over the years and are in effect in our co-op.

Maintenance by-law #21
Maintenance Renovation Bylaw #35
Move-Out By-law #41
Occupancy Bylaw #82 – Article 5, Members’ Units

Common Area Decorating Policy
Floor covering policy
Wall Covering and Paint Policy

The maintenance bylaws and key policies merged and colour-coded to show source of the bylaw articles.
This document is part of the process in revising our maintenance bylaws.

Household recycling, organic wastes and garbage policy
Lock-out charges policy
Pest control policy and procedure
Rules Bylaw #19 (pets, health and safety)

Guides to Woodsworth’s bylaws and policies

Many topics are addressed in more than one bylaw or policy. These guides consolidate the relevant articles and policy provisions into a single, organized article, while preserving the original language wherever possible. They are intended to help members understand how Woodsworth’s bylaws and policies apply to specific topics.

Explainers and overviews of bylaws – Primarily, Occupancy, Organizational, Membership (member approval and unit allocation) but also subsidy and emergency financial assistance, human rights and accommodation, maintenance including Move-Out and renovation, and finance-related such as Spending Bylaw and Investment Policy.

The guides are provided for convenience only. The official bylaws and policies remain the authoritative source. Please refer to the bylaws and policies available online.

Accessible housing and human rights

Accessibility

This overview of Woodsworth accessibility regulations was developed by the Board of Directors. Woodsworth has a Human Rights Bylaw and an Accommodation policy for residents with disabilities and are bound by the Ontario laws as well.

Accessible housing and accommodation for disabilities

Accommodation is part of human rights legislation. Woodsworth has created a policy, procedures and application forms.

Accommodation policy, procedures, forms, guide to the accommodation policy for disabilities.

Human rights

Woodsworth must follow human rights legislation. To make it easier, the co-op adopted a bylaw and created a human rights complaint form.

Priority internal waiting list and priority relocation

Based on Membership Bylaw (Member Approval and Unit Allocation).

This guide explains Woodsworth’s Priority Waiting List for members experiencing medical or disability-related accommodation needs, severe financial hardship, or domestic violence. It outlines eligibility requirements, the documentation needed to support an application, and the process for requesting a priority move and the request form.

Wheelchair adapted units

From the Membership (Member Approval and Unit Allocation) Bylaw, Article 9

Democratic functioning, finances, participation

Addressing bylaw breaches: relevant provisions and possible actions by the co-op

From the Organizational, Occupancy and Spending Bylaws.

This guide provides a reference to key bylaw provisions concerning bylaw breaches and related procedures. It helps users locate and understand rules addressing issues such as conflicts of interest, conduct, confidentiality, privacy, and occupancy. It is a guide only and does not replace the full bylaws.

Annual budgets, housing charges and reserves

This explainer is based on the Occupancy, Organizational and Spending Bylaws and the Investment Policy.

Members’ authority and role, board responsibilities, operating and capital budgets, confidentiality, member approval and authority, notice and delivery requirements, changes in housing charges, emergency spending, reserves.

Board liaisons – their role and responsibilities

This document expands on our bylaws and aligns with usual co-op practice for clarity and guidance; it is not a formal co-op policy.

Liaisons are selected from the Board of Directors according to the directors’ specific skill sets and interests. This selection process typically occurs concurrently with the appointment of officers. Liaisons report to the Board and have no independent decision making powers.

Board of Directors – key tasks and responsibilities

This guide summarizes the Board’s key responsibilities and powers under Woodsworth’s bylaws and related policies, including governance, Board operations, financial oversight, management, legal and ethical obligations, membership and occupancy matters, and staffing responsibilities. References to source documents are included throughout.

Board of Directors and Management – correspondence

From the Board of Directors, October 2025
and from Management, The Weekly, November 2, 2025

This guide explains how correspondence is handled at Woodsworth, including when to contact the Office, Board, or committees, how escalations work, where to find forms and assistance programs, and expectations for respectful communication.

Financial oversight and reporting to members

Based on the Spending Bylaw with references to the bylaw.

Our bylaws, especially our Spending Bylaw #90 describe how the Board of Directors must inform members about co-op finances.

Participation: what the bylaws say about members and directors

Outlines the rules in the Occupancy, Membership and Organizational Bylaws.

See also Members’ meetings (below)

Subsidy and housing charge support

Based on the Housing Charge Subsidy Bylaw and the Emergency Housing Charge Assistance Policy

What the bylaws and policies say about housing charge subsidy

Maintenance

Backyards and decks – what the bylaws say

A summary organized by bylaw. Back yards and gardens had no structures in 1979. No decks, no patios. Just grass. Some members chose to build wood decks (with permission) and some put patio stones. Some did nothing. Any backyard construction and planting was done at the members’ own cost. The co-op looks for safety issues.

Maintenance: moving into and around Woodsworth – a guide to bylaws and policies

A summary organized by bylaw – maintenance, move-out, and maintenance renovation bylaws.

The maintenance bylaws place responsibility on both the Co-op and members: the Co-op maintains common areas, building systems, and major repairs, while members are responsible for day-to-day care of their units, obtaining approval for alterations, reporting problems promptly, and ensuring units are left in reasonable condition at move-out. The bylaws also explain the the co-op does not penalize for normal wear and tear but also how the co-op should charge for damage or unapproved changes to the unit.

Unit condition, inspections on move-out, damages, and move-ins – from the bylaws

This overview is based on the Move-Out Bylaw with some additions from the Maintenance and Membership Bylaws.

Key information about moves with quotes from our bylaws.
1. Unit condition
2. Inspections
3. Maintenance deposit
4. Payment for damages
5. Expectations of incoming members
6. Alterations by members
7. Moving dates

Management

What the Bylaws and Policies say about management and staff

This document brings together the parts of Woodsworth’s bylaws and policies that relate to management’s role and tasks. The original bylaw wording is included to help both management and members understand what the bylaws require and how responsibilities are assigned.

Management reports to the Board, and the directors may make other assignments for management. The maintenance and membership bylaws provide the most detail about staff responsibilities connected to property management and unit turnover. The Membership and Occupancy bylaws address member records, unit allocations, and waiting lists, including arrears within the Occupancy bylaw.

Members’ meetings

Meeting process guide (GMM, AGM)

This Board-developed guide explains decisions the board must take when planning a GMM, setup for the meeting and how meetings function in a hybrid fashion (in person and online).

Member meetings at Woodsworth – a summary of the bylaws

Based on the Organizational Bylaw

– Attendance
– Notices and agendas
– Quorum
– Participation
– How meetings operate
– Voting
– Member authority

Members’ meetings rules of order – quick reference

Based on Schedule A, Organizational Bylaw

A simplified overview of the basic rules of order for meetings as an aid to chairs and participating members. The Organizational Bylaw also says that these Rules of Order replace any other rules, including Roberts’ Rules.

There are some differences about voting, quorum, etc. for Board of Directors’ meetings. See Board of Directors – key tasks and responsibilities, item 2 (b).

Membership, moving in, relocation, moving out, unit allocation and waiting lists

These are based on the Occupancy and Membership (member approval and unit allocation) bylaws.

Some are aimed at individuals (members and applicants) and some are especially helpful to Management.

Becoming a member – membership guide

Based on the Membership (Member Approval and Unit Allocation) and Occupancy Bylaws

Covers internal applicants (teens (turning 16s), long-term guests (LTGs), and returning members as well as external applicants who don’t already live in Woodsworth or have previously lived in Woodsworth.

Households, occupancy standards and unit sizes

Based on the Occupancy and Membership Bylaws.

A Woodsworth household includes only people who have official approval and status under the co-op’s bylaws.
– Who is part of the household
– Who is not part of the household
– Rights of people who are not members
– Children and young people up to age sixteen (16)
– Casual guests
– Sub-occupants
– Unit selection and relocation – occupancy standards

Long-term guests and approval to live in Woodsworth

Based on the Occupancy and Membership (Member Approval and Unit Allocation) Bylaw

A Long-Term Guest (LTG) is someone who is not a Woodsworth member but has been formally approved by the Board of Directors to live in a member’s household. This webpage outlines the rules for long-term guests under the bylaws and includes links to the request form and long-term guest agreement signed after Board approval.

Moving out, notice requirements, vacating the unit, and withdrawing from membership

The Occupancy Bylaw has instructions for members and Management about moving out procedures.

Membership and occupancy are linked. Includes death of a member and move-outs of part of a household.

– Membership and occupancy are linked. Move out and your rights to membership end.
– Notice Requirements for Moving Out (Occupancy Bylaw, Article 10.2)
– Vacating the unit
– When only some household members move out
– Death of a member (Occupancy Bylaw, Article 10.4)
– Member rights after moving out
– Last Month’s Housing Charge Deposit and Maintenance Deposit
– Move-out standards
– Temporary absences and sublets
– Moving within Woodsworth

New members: external waiting lists and moving into Woodsworth

An explainer based on the Occupancy and the Membership (Member Approval and Unit Allocation) Bylaws.

At this time (June 2026), Woodsworth’s external waiting list is closed to new applicants. Please watch the Co-op Housing Federation of Toronto’s list for any change.

This document gives members moving into the co-op relevant information. For specific questions about your contact information or your position on the waiting list, please contact Management.

Principal residence, absence, sublets, home businesses

From the Occupancy Bylaw

– Principal residence and absence (proof of residency from Membership Bylaw)
– Sub-occupancy (sublets) – Occupancy Bylaw
– No short term rentals – Occupancy Bylaw
– Home businesses

Relocation, the internal waiting list and unit allocation

An explainer based on the Membership (Member Approval and Unit Allocation) and Occupancy Bylaws.

If you’re thinking about relocating, make sure your form is up to date.

Accurate information helps ensure:
– You don’t miss an offer
– You don’t receive offers for units you no longer want or qualify for
– You avoid unnecessary refusals

1. Who can join the Internal Waiting List?
2. Additional eligibility restrictions.
3. Occupancy standards.
4. Choosing unit preferences
5. How units are offered
6. Offers, refusals and contact rules
7. Move-in timelines for internal relocations
8. After you accept a unit
9. When should you update your Internal Relocation Form?
10. Where to get the form
11. Recommended sources for details

Returning members: about former members re-applying to Woodsworth

An explainer based on the Membership (Member Approval and Unit Allocation) Bylaw.

For members who have moved out of Woodsworth and wish to return, based on the Membership Bylaw. See especially the requirements about eligibility.
See Membership (Member Approval and Unit Allocation) Bylaw, Article 2.3.5. Returning members applying as internal applicants

Teens, become a member when you turn 16

This guide explains how young adults can become members of Woodsworth Co-op, based on the Membership and Occupancy Bylaws.

It covers who is eligible, how the approval process works, and the benefits and responsibilities of membership.

As a member, you can vote at general meetings, run in most co-op elections (you must be 18 or older to serve on the Board), and apply for your own unit after two years of membership. Membership also means being part of the co-op community—respecting its values, supporting diversity, and taking part in meetings and other co-op activities.

Unit allocation procedures – internal and external waiting lists

Based on Membership (Member Approval and Unit Allocation) Bylaw #84

This guide explains Woodsworth’s procedures for internal and external waiting lists and unit allocations. It covers relocation requests, occupancy standards, unit offers and timelines, move-in requirements, special priority situations, and Management’s role in the process. It is intended as a practical reference for Management and anyone seeking to understand how units are allocated.

See also:

Unit condition, inspections on move-out, damages, and move-ins – from the bylaws.
This overview is based on the Move-Out Bylaw with some additions from the Maintenance and Membership Bylaws.

Waiting lists: alternating between internal and external waiting lists – unit allocation

This is based on the Membership (Member Approval and Unit Allocation) Bylaw Article 4.1]. Management must follow the bylaw when units become available.

Woodsworth alternates between internal and external waiting lists for units of the same size.

Read complete bylaws and policies here.

Unit condition, inspections on move-out, damages, and move-ins – from the bylaws

Woodsworth's bylaws relating to maintenance, moving and renovations are scattered in several bylaws and policies, developed and approved at different times, but they are still in effect. The Bylaw Committee is working on merging, updating and clarifying them and as required by the Co-op Act and our bylaws, these will be brought to the membership for a vote. 

Until then, to make them a little more user friendly, key portions of our current approved bylaws have been put together in this webpage. 

Most come from the Move-Out Bylaw, but each portion is annotated with article number so you can find it the full bylaw.

PART I – UNIT CONDITION

These general principles from the Move-Out Bylaw about expected condition on move-out are of key importance, especially since our buildings are over 45 years old. There are related clauses of the Maintenance Bylaw as well.

The Co-op’s bylaws say this about expectations regarding condition:

(A) Source: Move-Out Bylaw, Preamble

The purpose of this policy is to clarify the Co-op’s expectations about move-out condition of units.

It is recognized that the buildings are getting older, and members will not be penalized for normal wear and tear.

Conversely, the Co-op will make every effort to ensure that units are in reasonably acceptable condition when members move in, but will not guarantee an “as new” condition.

(B) Source: Move-Out Bylaw, Article 7.2

The Co-op cannot restore a unit to its original condition, nor guarantee that a relocating member’s new unit will be in the same condition as the unit they are vacating.

(C) The Maintenance Bylaw, Article 7 (b) i says:

On move-in, a unit inspection will be carried out by the Co-op in the presence of the new member. A report on the condition of the unit will be signed by both the new member and the Co-op.

PART II – INSPECTIONS

(A) Damage or negligence

Source: Maintenance Bylaw, Article 1 (c)

All damage caused by the negligence of a member (or by the household or guests of a member) will be the member’s responsibility. The Co-op will charge a fee to the member to carry out repairs or replacements necessitated by such damage.

(B) Initial Inspection

Source: Move-Out Bylaw, Article 1.1

Once a member gives proper move-out notice (as required by the By-laws):

The Co-op will schedule an inspection within fifteen (15) days.
The member will receive notice of the inspection date.
Staff must be provided access to inspect:
- Flooring underneath carpets
- Walls behind large furniture

(C) Following the inspection, give member a list of repairs to remedy

Article 1.2 Repair List

The Co-op will provide a written list of any repairs required.
Repairs must bring the unit to a condition that, in the Co-op’s opinion, is reasonable.

The Maintenance Bylaw, Article 7 (a) ii says:

On completion of the inspection, the Co-op will provide the member with a list of repairs required (if any) to bring the unit up to a condition which, in the Co-op’s opinion, is reasonable.

Repairs by members:

The member will have thirty (30) days in which to complete the repairs at which time a second inspection will be carried out by the Co-op.
Source: Maintenance Bylaw, Article 7 (a) iii

(D) Follow-Up Inspection

A final inspection will be conducted just prior to move-out.
Source: Move-Out Bylaw, Article 1.3

The deposit may be applied against the cost of repairs or heavy cleaning if required.
Source: Move-Out Bylaw, Article 1.3, 1.4

PART III – MAINTENANCE DEPOSIT

No portion of the Maintenance Deposit will be refunded until:

The final inspection has been completed; and
The new occupant has accepted the unit.

If there is a dispute regarding the condition of the unit:

The matter must be resolved;
Required repairs must be completed; and
Costs must be determined
before any portion of the Maintenance Deposit is returned.
Source: Move-Out Bylaw, Article 1.4

The Maintenance Bylaw says: Money on deposit will not be refunded until after the Co-op has received vacant possession of the unit.
Source: Maintenance Bylaw, Article 7 (a) iv

PART IV – PAYMENT FOR DAMAGES

Source: Move-out bylaw, Article 4

(A) Partial payment for damages

Where a small damaged area requires replacement of a larger area for matching purposes, the Co-op will apply the following formulas while recognizing normal wear and tear.

4.1 Carpet

Charge = (% of remaining life based on 15 years) × (% of area damaged) × (replacement cost)

Minimum charge applies to at least 2 sq. ft. (3.7 sq. m.).

Older carpet = lower remaining life = lower charge
Smaller damaged area = proportionately lower charge

4.2 Counter

Charge = 50% of the cost of replacing the damaged section only

The outgoing member is not responsible for the cost of replacing the entire counter, only half of the affected section.

4.3 Parquet Flooring

If the parquet floor was refinished less than five (5) years prior to move-out:

Charges will be based on the proportion of floor area damaged.Source: Move-out Bylaw, Article 4

(B) Other charges

Source: Move-out Bylaw, Article 5

5.1 Cleaning

If staff determine that cleaning is required prior to a new member moving in:

The unit will be cleaned; and
The cost (staff time or cleaning service) will be charged to the outgoing member.

5.2 Painting / Wallpaper Issues

If painting or wallpaper does not comply with Co-op policy:

Staff will assist the incoming member in addressing the issue as appropriate;
Labour may be completed by the incoming member;
Any additional material costs (e.g., extra paint required) may be charged to the outgoing member.

(C) Co-op will arrange and carry out the this work where required

While this is a co-op responsibility, the costs will be charged to the outgoing member.

Source: Move-out Bylaw, Article 6

(Costs Charged to Outgoing Member)

The Co-op will arrange and carry out the following work where required; however, the cost will be charged to the outgoing member:

6.1 Major repairs to walls, floors, or ceilings
6.2 Major cleaning
6.3 Repainting where:

Previous painting did not comply with policy; and/or
Multiple coats are required to restore the unit to an acceptable condition

6.4 Replacement of fixtures, including but not limited to:

Screens
Doorknobs
Light fixtures

Part V – EXPECTATIONS OF INCOMING MEMBERS

Source: Move-Out Bylaw, Article 7

7.1 When an incoming (or relocating) member accepts a unit, they are entering into a binding agreement with the Co-op for a definite, non-negotiable move-in date established at the time of unit acceptance.

7.2 The Co-operative will make every reasonable effort to remedy major deficiencies in the unit prior to the move-in date. However, delays (other than floor refinishing) will not result in a change to the move-in date. By accepting a unit, a member acknowledges the possibility of taking possession of the unit “as is.”

The Co-op cannot restore a unit to its original condition, nor guarantee that a relocating member’s new unit will be in the same condition as the unit they are vacating.

7.3 Incoming or relocating members will be given the opportunity to fully inspect the unit being offered. Staff will disclose any known deficiencies prior to unit acceptance and payment of any applicable fees.

7.4 Where major deficiencies exist (e.g., floor refinishing, fumigation, structural repairs), staff will allocate sufficient time to complete the required work. During this period, the incoming member will not have access to the unit for painting, storage, or other purposes.

7.5 If an incoming member requests additional vacancy time for redecorating or other purposes, the member will be responsible for any associated vacancy loss.

7.6 Repainting and wallpaper removal—provided the wallpaper was installed in accordance with Co-op policy—are the responsibility of the incoming member. This includes filling small nail holes in walls.

7.7 The Co-op will not replace baseboards.

7.8 Decisions regarding floor refinishing will be made by staff based on their assessment of the floor’s condition and available budget.

7.9 The Co-op will change the lock cylinder on the unit entrance door as soon as possible following move-out.

7.10 Any staff decision made under this policy may be appealed to the Board of Directors. Appeals will be addressed as expeditiously as possible.

Part VI – ALTERATIONS BY MEMBERS

The Maintenance Bylaw and the Maintenance Renovation Bylaw have complex rules and procedures about changes, upgrades, renovations by members. This is relevant to unit condition because over the years since 1979, units have been changed by both the co-op and by members. The Maintenance Bylaw which pre-dates the other bylaws contains the key points and is quoted here.

Improvements by members

Source: Maintenance Bylaw, Article 6

(a) Members will be individually responsible for the cost of improvements or alterations to their units.

(b) Fixtures in place are the property of the Co-op.

(c) Replacing or refinishing floor coverings, with the exception of laying a carpet, may be done only with permission from the Co-op.

(d) Major structural changes, such as moving or adding walls, installing additional plumbing, etc., must have prior written approval of the Co-op and must meet all building regulations.

Alterations that would reduce the number of rooms will not be permitted.

Permanent improvements and alterations, including installation of additional wall coverings (e.g. stucco, tiles, paneling) and built-in furniture may be made only with the prior written approval of the Co-op.

(e) Alterations/renovations approved by the Co-op and undertaken by a member remain the permanent property of the Co-op.

(f) Upon termination of Occupancy no compensation will be given for said alteration/renovation.

Agreements Between Members

Source: Move-out Bylaw, Article 1.5

Any agreements between outgoing and incoming members (for example, regarding repairs or items remaining in the unit):

Must be in writing; and
A copy must be filed with the Co-op office.

PART VII – MOVING DATE

Source: Membership Bylaw, Articles 5.5.7 and 6.2.8

Article 5.5.7 Moving Date – Internal Relocation

Members will be provided with at least thirty (30) days’ notice of the relocation date.

Once a member on the internal waiting list accepts an offered unit, they must vacate their current unit and move into the new unit on the date specified in the offer.

Article 6.2.8 Taking Occupancy – External Applicants

If a household on the external waiting list accepts an offered unit, they will not be required to take occupancy or begin paying housing charges until the first day of the third month following the date of the offer.

If the unit becomes vacant earlier, the household must make all reasonable efforts to move in and begin paying housing charges earlier, provided doing so does not result in financial loss to the household.

AND:

Moving out, notice requirements, vacating the unit, and withdrawing from membership

Relocation, the internal waiting list and unit allocation

Property Management

Staffing, office hours, location, email addresses

Management office on the 2nd floor of 133 Wilton Street
Telephone: 416-363-3418

On-Call:
(877) 858-1110 ‬ext 4
(after office hours)

Office
Office news and reports. Management frequently reports in the Weekly newsletter.