Member education & resources

A-Z handbook for co-op members
Find answers to some of the most common questions arranged alphabetically, from how the co-op organization works and its responsibilities and yours, how to deal with problems including maintenance, financial, and with neighbours. Updated frequently.


Accessibility, conflict mediation and human rights

Accessible Woodsworth
Includes accommodation for members with disabilities.

Conflict mediation
This committee strives to resolve conflicts between members in a fair and professional manner. See the Reconciliation Bylaw.

Human Rights Bylaw
A backgrounder on the co-op’s human rights bylaw. Includes the prohibited grounds of discrimination in housing.


Board of Directors

Board of Directors – keys tasks and responsibilities
Outlines governance (role and authority), board operations and decision-making, Board meetings, officers, financial oversight, budgeting and reporting to members, capital and investments, management and committee oversight, human rights, conflict of interest, privacy (PIPEDA),  membership and occupancy issues.

Contacting the Board and Management correspondence – procedures
Information and advice for members from the Board of Directors about Office and Board correspondence, problems and forms, behaviour. Emergency subsidy. (October 2025)

There is a form requesting for a topic for a members’ meeting agenda.


Bylaws and policies

Bylaws and policies
This list of all Woodsworth’s bylaws which have been approved by a 2/3 majority vote at a GMM and are in effect. The policies have been approved by a simple majority at a GMM.

Bylaws and Policies, an overview
Core bylaws in Woodsworth

Bylaws related to maintenance, renovations, unit conditions
Includes several bylaws and specific polices related to paint, floors and more. All are in effect.

Topic guides to Woodsworth’s bylaws and policies – a reference document
Overviews of co-op regulations organized by topic.


Members’ meetings and participation

Woodsworth normally holds hybrid general members’ meeting offering members the opportunity to join the meeting in person or the live meeting online.

Member meeting process guide
For information for the Board and members on scheduling and planning members’ hybrid meetings.  Role of the Board, staff, and members at the meeting. Voting. 

Member meetings at Woodsworth – a summary of the bylaws
Our bylaws and Rules of Order set out how meetings are called, how they operate, and the powers members have. This document is a summary of our bylaws relating to member meetings.

Members’ Meeting Rules of Order — Quick Reference
A short guide to our rules of order. Useful for anyone chairing a meeting as well as participants. Motions, amendments, voting, procedural motions.

Rules of Order for Board and General Members’ Meetings
The approved rules of order for Woodsworth. Committees may also use Woodsworth’s approved rules of order at their meetings.

Conflict of interest – Organizational Bylaw, Article 19
Outlines how conflicts of interest are handled for the board, committees, and staff, including manageable vs. prohibited conflicts and a definition of “relatives.” Members may still speak and vote at meetings even if there is a conflict but are encouraged to disclose conflicts and act in the co-op’s best interests.

Participation
About participation in the co-op. What the bylaws say. Cleanup days – spring and fall


About co-ops

Co-op organizations
CHFT offers workshops for members especially in spring and fall. CHFC supports co-ops through an annual conference and online resources. SLNA liaises with government and the community at large on issues that affect St. Lawrence Neighbourhood. Woodsworth elects delegates for all three.

Co-op Basics: a video about co-operatives from Co-op Housing Federation of Canada (CHFC)
A video.

Co-operative Housing Federation of Canada
Learn about housing co-ops, what’s happening in Canada.

Co-op principles
Co-operatives around the world share the same seven principles as defined by the International Co-operative Alliance (ICA).

Woodsworth’s history
About developing and building Woodsworth. Includes co-operatives in general,  St. Lawrence Neigbhourhood and our namesake, J.S. Woodsworth.

For more information, see Topics on our home page, especially:

Board of Directors and reports

Co-op information
Includes Co-op contact phone numbers.  City of Toronto emergency and non-emergency phone numbers.

Membership, long-term guests, relocation & unit allocation
For becoming a member or a long-term guest, leaving Woodsworth, member absences and principal residence, relocations and waiting lists, returning members, sublets, teens (Turning 16s).

Member meetings GMMs and AGMs
All articles about members’ meetings.

Co-operative housing in Ontario: member rights & responsibilities

A brief but useful overview of housing co-ops in Ontario by TenantsRights.ca showing the differences between regular Ontario rentals and housing co-ops. The webpage applies to co-ops that are incorporated as non-profit housing co-ops in Ontario and to the bylaws and practices developed by the Co-operative Housing Federation of Canada and the Co-operative Housing Federation of Toronto. Woodsworth is a member of both organizations.

Co-ops vs rentals in Ontario

Rules of Order for Board and General Members’ Meetings

From Organizational Bylaw #83, Schedule A: Rules of Order

Updated by Bylaw #87, 2024

These are the rules of order for both Board and members’ meetings.

These rules replace any other rules such as Robert’s Rules of Order. There are also comments that explain the meaning of some of the rules. The comments are part of the rules.

Rule 1: Chair

In these rules of order, the “chair” means the person chairing the meeting at the time that the rule applies.

1. Choosing chair: The chair is chosen as stated in section 5.1 of the By-law (Chair).

2. Role of chair: The chair makes sure that meetings run smoothly. The chair tries to make sure that members have a chance to discuss every item on the agenda fully and fairly and that the meeting comes to a clear conclusion.

3. Participation by chair: A chair who wants to discuss a motion must step down until the meeting has dealt with all matters concerning the motion. Another person approved by the members can chair the meeting in the meantime. This applies whether the chair is a member or non-member.

4. Voting by chair: Section 5.3(d) of the By-law (Voting – Voting by chair) states when the chair can vote.  For directors’ voting at Board meetings, see article 11.6 in this bylaw.

Rule 2: Motions

1. How to deal with things: A meeting can deal with an item of business on the agenda in three ways:

  •  The member who asked that the item be put on the agenda can ask the members to approve a proposal by “moving” it. If the member does not want to make a motion, another member can make one.
  • The chair can present an item on the agenda and ask if any member wishes to make a motion.
  • A member can present an item on the agenda for discussion without making a motion. The chair decides if a motion is needed. If so, the chair asks for a motion.

2. Seconder needed: Another member must “second” a motion. If there is no seconder, members cannot discuss the motion.

3. One motion at a time: Members can only discuss one main motion at a time.

Comment: A main motion tells members what the proposal is. It’s helpful if the motion can be written and sent to members before the meeting. If possible, get motions written, given to the chair, and written on a flip chart for members. The secretary reads the motion to the members before a vote is taken.

Rule 3: Speaking

1. Speaking on a motion: Members can discuss a motion after it has been moved and seconded. The chair controls the discussion. Members speak as follows:

  • They can ask questions for information. The chair or the member who moved the motion can answer the questions.
  •  They can speak for or against the motion.
  • They speak to the chair.
  • Each speaker speaks for 3 minutes or less. The chair can set a longer or shorter time limit.
  • Members can speak more than once on an item only after all others who want to speak have done so. The chair can make exceptions.

Comment:  All those who want to speak should raise their hands or indicate through an electronic message.
. The chair may keep a speakers’ list and call members to speak in order if they have not already spoken. The chair may rule speakers “out of order” if their comments are off the point. Speakers must stop speaking when their time is up.

Rule 4: Amendments

1. Motion to amend: When a member is speaking, the member can suggest a change to a main motion. The member does this by moving an amendment. The motion to amend must be seconded like any other motion.

2. Majority needed: An amendment must have the same majority as the motion that it amends. This means that an amendment to a proposed by-law requires a two-thirds majority vote to pass.

3. When not permitted: An amendment cannot in the opinion of the chair:

  • be unrelated to the main motion; or
  • be contrary to the meaning of the main motion.

Comment: Members cannot amend a motion by moving a whole new motion, or by an amendment that is directly against the meaning of the main motion. 

A member who wants something contrary to the main motion can

  •  speak against the motion
  • ask the mover and seconder to withdraw the main motion
  • ask the members to defeat the main motion so a different motion can be moved.

4. Friendly amendments: A member can ask that the mover and seconder of the main motion accept a change to their motion. If they accept the change, it becomes part of the main motion.

5. Withdrawal of a motion: The member who moved a motion can withdraw it at any time during the discussion if the seconder agrees. If any members still want to vote on the motion, they can move and second the same motion themselves.

Comment: The mover might decide that this is not the right time to make a decision, or might feel that someone else has a better motion to present.

Rule 5: Procedures for Amendments

1. Discussion on amendments: After an amendment has been moved and seconded, speakers can only speak about the amendment. They continue to do so until the amendment has been voted on. The chair will keep a separate speakers’ list for the discussion on amendments.

2. After amendment: After the amendment has been voted on, discussion can continue on the motion as amended or the original motion if the amendment was defeated.

3. Only one amendment: Only one motion to amend can be on the floor at one time. After the meeting deals with that amendment, members can move other amendments if they wish.

4. Chair can authorize more than one: Despite the above, the chair can authorize more motions to amend before earlier ones have been voted on. This would only apply if the later amendment would change the terms of the first one. Amendments are discussed and voted on in reverse order from when they were moved. This means that only the current amendment can be discussed until it is voted on.

Comment: Usually only one amendment at a time should be under consideration. Members can easily become confused if there are several amendments being discussed at once. If the chair decides there can be more amendments, there should be great care taken to see that members understand what the current amendment is.

Rule 6: Voting

1. When to vote: The chair calls for a vote

  • after every member who wishes to speak has spoken
  • at a fixed time that the members decided the vote would take place
  • after the members pass a motion to call the question

2. How to vote: Voting is by show of hands unless the Co-op Act or the co-op’s by-laws say that a vote will be by secret ballot. See section 5.3(c) of the By-law (Voting – Secret ballot).

Comment: A vote by ballot may be better if the item is a sensitive one. But it often takes a lot of time.

3. Counting: The chair counts the votes and rules on whether or not the motion has passed unless the co-op’s by-laws say something different. See By-law sections 8.1 (Election Officer or Committee) and 8.2 (Election Procedures).

4. Recount: For election of directors, recount rules are stated in section 8.3 of the By-law (Recount). In other cases, a member can request a recount immediately after the results are announced. If a quorum is no longer present, the results that were originally announced will stand. If a quorum is still present, then

  • if the vote was by show of hands, there must be an immediate recount.
  • if the vote was by ballot and four other members support the request, there must be an immediate recount with scrutineers.

5. Majority: Motions are decided by simple majority unless the Co-op Act or the co-op’s by-laws say something else. See section 5.4 of the By-law (Majority Required).

Comment: A simple majority is more than half of the votes cast. A two-thirds majority is at least two-thirds of the votes cast. Abstentions and spoiled ballots are not considered votes cast. Examples:

ï Simple majority:

ï 31 members present and 25 vote

ï a simple majority is 13 (more than 25/2 = 12 1/2)

ï it is not 50% plus one (more than 12 1/2 + 1 = 13 1/2), which would be 14.

ï Two-thirds majority:

ï 31 members present and 26 vote

ï a two-thirds majority is 18 (at least 2/3 x 26 = 17 1/3)

ï it is not 17, because it has to be “at least” 17 1/3

Rule 7: Motions About Procedure

1. Calling the question (Vote immediately): When a member is speaking, the member can ask for an immediate vote by saying “I call the question” or “I move to end the debate”. There must be a seconder. The chair will immediately ask the members to vote on whether they want to finish the discussion at this point. A two-thirds majority vote is needed. The vote is by show of hands.

  •  If the motion to call the question is carried, the members then vote on the main motion or amendment.
  • If the motion to call the question is defeated, members can continue the discussion.

Comment: A motion to call the question should be used when members seem to be ready to vote and when speakers are not saying anything new. It should be used carefully because it may take away someone’s right to speak.

2. Motion to postpone: When a member is speaking on a motion or amendment, the member can make a motion to postpone any decision. There must be a seconder to the motion to postpone. A simple majority is needed. The vote is by show of hands. There are three kinds of motion to postpone.

(a) Defer the motion: This means to put off discussion to another time. The motion can be discussed before voting on it. The motion must state the time or how the time will be decided. Examples:

• until 9:30 p.m. during the same meeting

• until after item … on the agenda for the same meeting

• until the next meeting

• until a special meeting to be called by the board.

(b) Refer the motion: This means to refer the motion to the board or a committee for a recommendation. They will bring the issue back to the members at a later time. The motion can be discussed before voting on it.

(c) Table the motion: This means to put off the motion for an indefinite time. It is usually used when members don’t want to discuss something, or to express their opinions. There is no discussion or debate before voting on the motion.

3. Motion to take from the table: When a motion has been tabled, it can be brought back to the members by a motion “to take from the table”. This must be on the agenda if it is at a different meeting. There must be a seconder to the motion to take from the table. It can be discussed before voting on it. A simple majority is needed. The vote is by show of hands.

4. Motions that waste time: The chair can rule a motion out of order on the grounds that it is absurd or wasting time and not worth the members’ attention.

Rule 8: Interruptions

1. Limits: Members cannot interrupt another speaker or speak out of turn except in the specific situations stated in this rule. In all cases the interruption must be as brief as possible and not part of a debate. Members who want to interrupt under this rule should stand up and politely say what their interruption is about.

2. Point of order: Members can raise a point of order if they think that the meeting is not following the correct procedure or there is not a quorum at the beginning of a meeting or at the time of a vote. The chair rules on the point of order and takes any action that is necessary.

3. Question of privilege (point of privilege): Members who feel that there is a risk to the rights, safety or comfort of the members (or of one member) can raise a question of privilege. It may be a simple thing, such as the need for better ventilation, or for the use of a microphone. The chair rules on the question of privilege and takes any action that is necessary.

4. Point of information: Members can raise a point of information if they have an important piece of information or question and dealing with it will save time in the discussion. A point of information must be very brief. The chair rules on whether it is a point of information and what action should be taken.

5. Appeals from the chair: Members can appeal when they think a ruling of the chair is not correct. The appeal must be made immediately after the ruling. There must be a seconder. Both the member who appealed and the chair can give their reasons. There is no other debate or discussion. The chair does not step down. The question: “Do we confirm the decision of the chair?” is put to the vote. The chair does not vote. If the vote is tied, the chair’s ruling is confirmed.

Comment: The chair does not have to resign if an appeal is supported by a majority of members. Members have the right to decide how their meetings should run. An appeal is not a vote of confidence. It is simply a way for members to control their meeting.

Rule 9: Unacceptable Behaviour 

. Vote of members: If a member’s behaviour is unruly or inappropriate in a significant way that interferes with the conduct of a meeting, the member may be ejected from the meeting or disconnected electronically by vote of the members present. There is no discussion or debate. A simple majority is needed. 

2. With or without motion: The chair can put the question to the members without a motion. A motion can also be made by anyone who is speaking on a motion or amendment, but only if the chair permits it. The motion needs a seconder. 

3. Refusing to leave meeting: If a member does not leave the meeting after a motion has been passed to eject the member and cannot be disconnected electronically, the member will be considered in breach of the Organizational By-law. Repeated breaches are grounds for eviction under the Occupancy By-law. In addition, the chair or the meeting may take any other measures that are appropriate to remove the member from the meeting.


Source: Organizational Bylaw #83, Schedule A.


Member meeting process guide (GMM, AGM)
Approved by Woodsworth Co-op Board of Directors on July 24, 2025

This document outlines the process of preparing for and holding hybrid meetings in Woodsworth. It is based on Woodsworth’s experience with hybrid meetings  since first allowed by Ontario.

It also has a strategy for voting at hybrid meetings in Section 3: During meetings.

Section 3.5 Voting

• The question asked and response required of those voting in person and those voting electronically should be the same.

• After a vote the results for both in person and virtually will be totalled and announced to the meeting.

• Negative voting will be used for procedural items such as approval of agenda, minutes, or chair. Negative voting is a term used for when one is only asked to vote against or opposed to a motion.

• Moving and seconding will be done by raising of hands, virtually or in person.

• Virtual polls will be launched for all non-procedural votes. This is due to the virtual raised hand function leading to error and confusion for complex votes.

• As additional members joining from the same device is not offered as an option, there is no way for these members to vote virtually via chat or otherwise.

– Member meeting process guide (GMM, AGM)

 

Co-op Principles

Many types of businesses are set up as co-operatives. There are farm co-ops, food co-ops, co-op daycares, housing co-ops, credit unions, worker co-ops, and so on. In 1995, the International Co-operative Alliance accepted these principles for all co-operatives. The seven principles are guidelines for co-ops to put their values into practice. They have been reworded for housing co-ops.

1 – Voluntary & Open Membership
Co-op membership is open to everyone who needs the services of
the co-op and who accepts the responsibilities of membership. The
board of directors must not discriminate against anyone and must
respect human rights.

2 – Democratic Member Control
Members control their co-op. Together they set rules and policies,
make decisions and elect leaders who report to them. Each member
of a co-op has one vote. All members have an equal say in managing
their co-op.

3 – Economic Participation
All members contribute fairly to the co-op.  The co-op holds any surplus for the future or uses it to improve the co-op’s services.

4 – Independence
Co-ops are independent associations. They follow the laws that apply to them and their agreements with the governments and other organizations. But the members control the co-operative.

5 – Co-operative Education
Every co-op is responsible for offering training to its members, directors and staff. Co-ops should also tell the public what they are and what they do.

6 – Cooperation among Cooperatives
Co-ops work together to serve their members through local, national and international structures.

7 – Concern for Community
Co-ops meet members’ needs in ways that build lasting communities inside and outside each co-op.

For more information, see this from the Co-op Housing Federation of Canada (CHFC):