Tag: board of directors
Board of Directors – key tasks and responsibilities
Topics:
1. Governance framework
2. (a) Board operations and decision-making; standards of care; removal of directors
(b). Board meetings, quorum, absence from Board meetings, chair, votes, guests
(c). Special meetings
(d) Board polls
3. Officers
4. Financial oversight, budgeting and reporting to members
5. Capital and investments
6. Management and committee oversight
7. Special legal and ethical responsibilities including conflict of interest.
8. Membership and occupancy matters (bylaw-driven)
9. Specific Occupancy Bylaw issues the Board may address
10. Staffing the Co-op – Board responsibilities
This document provides a brief overview of the roles and responsibilities of the Board of Directors as outlined in Woodsworth’s bylaws.
It highlights selected key points but does not replace or supersede Woodsworth’s bylaws and policies.The links to the bylaws will open in a new browser tab, allowing you to view each topic within the context of the full bylaw or policy
The Organizational Bylaw is the primary document about governance and the role of the Board. Unless noted, this is the source.
The Spending Bylaw has information on budgets, contracts and bids. It works with the Occupancy Bylaw.
See the Occupancy Bylaw especially for arrears, evictions and problems including performance agreements. Also occupancy standards, appeals and legal actions.
See the Human Rights Bylaw and the Accommodation Policy for Residents with Disabilities
1. Governance framework
(Organizational Bylaw, Article 9)
(A) Role and Authority of the Board
The Board of Directors is responsible for governing the co-op and supervising its management. The board may exercise all powers of the co-op unless the Co-op Act or these by-laws require approval by the members.
(B) The board’s responsibilities include:
(i) Members
• approve or refuse membership applications
• call members’ meetings and decide about electronic attendance, present an agenda to the members
• report to the members on the activities of the board and committees
• pay attention to the community needs of the members
• make sure that education about co-operatives is available to members
(ii) Finances
• oversee the financial affairs of the co-op
• present budgets to the members
• make financial decisions for the co-op within the budget and by-laws
• arrange for long-term financial planning based on expected future needs of the co-op
• make sure the co-op has a current building condition assessment, a current reserve fund study and an asset management plan
• report to the members on the co-op’s finances
(iii) Maintenance
• ensure that the co-op’s property is well maintained and repairs are done when needed
• make sure that the system for responding to member work orders operates efficiently
(iv) Risk management
• make sure the co-op has appropriate insurance for the co-op property and for co-op liability
• make sure that other kinds of insurance are maintained if prudent and cost-effective, such as directors’ and officers’ liability insurance and employee and contractor dishonesty insurance or bonding
• evaluate long-term maintenance contracts for co-op equipment
• make sure the co-op has a disaster relief plan
• arrange for all required fire plans
• make sure the co-op’s electronic records and data are backed up and protected on the co-op computer system. If confidential files are stored elsewhere including the cloud, Board permission must be given and security in place.
(v) Organization
• make sure that co-op by-laws are reviewed regularly
• have a clear outline of the responsibilities of committees and staff
• direct and co-ordinate the activities of committees
• involve the co-op in the broader co-operative movement and in the local community
(vi) Staffing
• deal with staffing as stated in article 16 (Staffing) –
See #10 below: Staffing the Co-op – Board responsibilities
AND #6. Management and committee oversight, (A) Changes in management or staffing contracts
(C) Authority of Directors and Officers
The board acts only through decisions made by the board as a whole. Individual directors or officers have no authority to act on behalf of the co-op unless that authority is granted by a by-law or a board resolution.
(Organizational Bylaw, Article 9.3)
(D) Indemnification of directors
(a) Obligation to indemnify
The co-op will indemnify all directors and officers, and their heirs and legal personal representatives, to the maximum extent permitted by the Co-op Act.
(b) Insurance
The board of directors may purchase insurance to cover this liability, subject to reasonable limitations and deductibles
(Organizational Bylaw, Article 24.6)
2. Board operations and decision-making
Organizational Bylaw, Article 10
(A) Standards of care
Standards of care required for a director are stated in the Co-op Act and other laws. A director must
• act honestly, in good faith and in the best interests of the co-op rather than in the director’s personal interest, and
• use the care, diligence and skill of a reasonably prudent person.
Performance of Directors’ Duties
Each director must
• attend all board and members’ meetings unless excused by the board based on advance notice of absence or later information if advance notice was not possible
• prepare for all meetings
• comply with the co-op by-laws and with board decisions, and
• comply with the Directors’ Ethical Conduct Agreement and the Confidentiality and Conflict of Interest Agreement.
(B) Board meetings, quorum, absence from Board meetings, chair, votes, guests
(Organizational Bylaw Article 11 Board Procedures)
Regular board meetings
are held monthly at a time and place set by the board. No notice is required for regular meetings.
Quorum
is a majority of directors. Quorum is not reduced by vacancies or by conflicts of interest. The Board is made up of seven (7) directors.
Minimum number of directors in attendance for quorum – 4.
(Article 11.2)
Absence from Board meetings:
Board can recommend removal
The board can recommend that the members remove a director if the board decides that the director has broken article 10 (Standards for Directors) or has not carried out the other responsibilities of a director or member.
See the Procedure for board recommendation.
(Article 12.2)
Chair for Board meetings:
The chair for all board meetings will be the president, or the vice-president if the president is absent. The
board can choose someone else. That person can be another director, a member or an outside person.
(Article 11.6)
Each director has one vote
Decisions are made by a majority vote unless the law or these by-laws require otherwise. A tie vote defeats the motion.
(Article 11.7)
Note that this is different from general members’ meetings – the member chairing a GMM does not vote unless it is a secret ballot or there there is tie vote. See Organizational Bylaw, Article 5.3 (e).
Members, Staff and Guests at Board Meetings
Members, staff and guests can attend the non-confidential part of board meetings with the permission of the board. Permission can be withdrawn at any time. Persons who are not directors can speak with the board’s permission, but they cannot make motions or vote.
(Article 11.8)
Minutes of Board Meetings
The approved minutes, or brief summaries, should be made available to members as soon as possible after they are approved at the co-op office. This does not include confidential minutes as stated in section 21.1 (Confidentiality of Minutes). (Article 11.9)
Board meetings follow the same rules of order as members’ meetings unless these by-laws state otherwise.
(Article 11,7)
(C) Special meetings
Special meetings may be called by the board, the president, the vice-president, or a quorum of directors. At least three days’ notice is required, except in emergencies.
(Article 11.1)
(D) Board Polls
With no objection, the board may conduct non-binding polls.
All directors will be given the same information and the opportunity to state their position on the issue.
A poll becomes binding only if it is confirmed by a board motion or a unanimous written resolution.
Acting on board poll
Before the next regular board meeting, a decision made by a board poll can only be acted on if:
– the board confirms the poll result at a special board meeting (which may be held by phone); or
– all directors confirm the poll result by signing a written resolution under section 11.4 (Resolutions in Writing); or
– the action is something the manager, or another authorized person, already has the authority to do.
(Article 11.5)
3. Officers
(Organizational Bylaw Article 13 Officers)
(A) Officers – Qualifications and Offices
All officers must be members of the co-op and elected directors. An officer’s position becomes vacant if the person ceases to be a member or a director. No person may hold more than one office at the same time.
(Article 13.1 (c))
The signing officers of the co-op are the president, vice-president, secretary, and treasurer.
(Organizational Bylaw, Article 25.3)
(B) Duties of Officers
President
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- provides leadership to the board
- represents the co-op
- chairs board meetings
- ensures board decisions are carried out
- coordinates the work of the board and committees
- reports to the members
Vice-President
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- acts in the president’s absence
- assists the president as required
The president and vice-president review their roles regularly to make sure that they are carrying out all their responsibilities.
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Secretary
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- oversees secretarial duties
- ensures proper notice of meetings
- maintains records, minutes, and required filings
- ensures distribution of by-laws and policies
(See the more detailed list in the Organizational Bylaw, Article 14.3)
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Treasurer
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- act as the co-op’s representative in dealing with the auditor beyond what is normally done by staff
- work with staff and the auditor in implementing and monitoring internal financial controls
- when available, sign cheques on behalf of the co-op along with one other signing officer
- each month, review the reconciliation of the co-op’s bank accounts performed by staff, sign the reconciliation statement to show the review has been performed and report to the board on any problems
- work with staff in preparing an annual operating budget and capital budgets and present the budgets to the board, and
- receive a copy of any management report from the auditor as soon as possible, report to the board on it and work with staff and the board in implementing its recommendations.
- chair the Finance Committee. The finance committee is made up of members at large and one other Board member. (See the Finance Committee Policy).
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(C) Authority and Signing
All directors must sign Ethical Conduct, Confidentiality, and Conflict of Interest agreements. Failure to do so results in automatic vacancy of the position. (Organizational Bylaw, Article 7.2)
Board approval is required before committing the co-op or signing documents. Member approval may also be required under Article 24.1. Major Commitments. Whoever signs any document must be sure that these approvals have been given.
(Article 25)
4. Financial oversight, budgeting and reporting to members
(A) Operating Budget and setting housing charges
Each year, the board must prepare an operating budget for the next fiscal year and present it to the members for approval at a general meeting.
(Occupancy Bylaw, Article 4)
The operating budget must include:
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- the total estimated cost of operating the co-op
- a detailed breakdown of costs by category
- the proposed monthly housing charges for each unit or type of unit
- the proposed fees for services charged separately, such as parking
(Occupancy Bylaw, Article 4.2)
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(B) Reporting to members
The board will provide the members with a summary of the operating budget with actual expenditures and income based on the six month financial report. The report will be provided to members in writing by mid-March.
(i) Significant un-budgeted expenses (greater than 1% (one percent) of the TMHC (Total Market Housing Charges) must be reported by the board to the members.
(Spending Bylaw Article 8.2)
(ii) Un-budgeted emergency expenses
Emergency expenses are immediate costs the Co-op must pay to prevent property damage, protect people or property, or maintain essential services such as power, heat, hot water, or cooking.
The board is authorized to approve un-budgeted emergency expenses without member approval and may delegate this authority to staff or other designated persons.
All un-budgeted emergency expenses must be reported by Management to the Board and disclosed to the members in accordance with Article 8.2 of the bylaw.
(Spending Bylaw Article 9)
(iii) Change in housing charges
If the board feels that there should be a change in the total operating expenses and/or housing charges during a fiscal year, it must call a members’ meeting (in accordance with the Occupancy By-law Article 4.5) to consider the change. (Spending Bylaw, Article 4 (d)
(iv) Member approval needed for major commitments, major agreements, authority to spend borrowed money
Major commitments including borrowing must follow the Organizational Bylaw Article 24.1 -24.2. Certain actions can only be taken by the board of directors on behalf of the co-op, but only if they have been authorized by the members.
Members must approve major agreements that involve charges for items that were not included in the most recent approved budget(s) and entering into any agreements or commitments with a term of ten years or more, or where the other party can renew the term so the total is more than ten years.
Authority to spend when borrowing money
Members vote to approve borrowing funds. They must also vote on a separate motion which authorizes the board to spend the borrowed money.(Spending Bylaw, Article 6)
(v) Authority to spend by committees
The Board may also delegate spending authority to a committee for budgeted expenses. However purchases and contracts over one thousand dollars ($1000) must be approved by the Board and bids and contracts must be administered by Management.
(Spending Bylaw, Article 3 (c))
(vi) Choosing a bid or quote
The Spending Bylaw has a list of criteria.
The board or other person authorized by the board does not have to choose the lowest quote or bid. They may choose another for reasons such as quality, experience and timing. If they do not choose the lowest bid, they must document the reasons for their choice in the open minutes of the board meeting.
(Spending Bylaw, Article 11.6)
(vii) See also: 6 (C)
(A) Changes in management or staffing contracts
(C) Donations
The Donation Policy says the Board of Directors will disclose annually the full amount of donations made in the financial year, together with the names of the recipient charities and the amount awarded to each charity in a report prepared at the same time as the annual audited statement.
5. Capital and investments
(A) Capital Budget
If the board plans to make capital expenditures, it must prepare a capital budget and submit it to the members for approval. Whenever possible, the capital budget should be presented at the same time as the operating budget.
The capital budget must include:
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- a description of the proposed capital expenses
- the proposed source of funding
- the impact on the co-op’s capital reserve
- the impact on future operating budgets
- the estimated timeline for completing the work
(Spending Bylaw, Article 5)
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(B) Capital planning – reserves
The Board of Directors will see to it that the Co-op has a Capital Replacement Plan or Asset Management Plan that is updated at least every five years. The plan will help guide the Co-op in deciding how much it can invest and for how long.
(Investment policy, capital planning Article 9.1 and Organizational Bylaw, Article 9.1)
(C) Investments
The Board will administer the investment policy and will:
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- ensure compliance with the policy
- appoint the Co-op’s External Investment Advisor
- approve investments and redemptions
- review and adjust investments as needed when the policy is adopted
- receive quarterly reports from the External Investment Advisor on investment performance and asset allocation
- report on investments to members at each annual meeting
- review and recommend updates to this policy as needed
- See also the Investment Policy
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(D) Reporting to members – Interest on savings
Ninety five (95) percent of any income earned on the co-op’s cash and investments shall be allocated to replacement reserves. The other five percent shall be allocated to operations.
This ratio roughly represents the ratio of our combined replacement reserves to accumulated surplus. The Board can override this ratio but must report this to members as part of the budget process.
(Spending Bylaw, Article 7)
6. Management and committee oversight
(A) Changes in management or staffing contracts
The Board has the authority to amend the management contract or staffing at any point in the fiscal year. If the amendment causes a change in total operating expenses and / or housing charges during a fiscal year, it must call a members’ meeting.
(Spending Bylaw, Article 4.1 (d)
The Organizational Bylaw, Article 18.7 makes conditions on contracts with a Management or Service Company Employee. And Occupancy Bylaw has rules in Article 17.4. Co-op Employees.
(B) Management spending
Co-op staff can spend up to 0.5% (half of one percent) of TMHC (total market housing charges) without consulting the Board of Directors. Amounts greater than 0.5% (half of one percent) must be approved by the Board of Directors.
(Spending Bylaw, Article 11.3)
(C) Delegating to staff
The board may delegate tasks to committees or staff, but it must supervise their work. The board remains fully responsible for all decisions and actions and may overrule any committee or staff decision at any time.
See also: #10 below – Staffing the Co-op – Board responsibilities
(D) Committees
Committees may be created by the board or by a meeting of the members. One or more members may propose the creation of a new committee to the board for approval.
The board decides on the committee makeup, duties and authority of each committee, when a committee’s work is complete and when a committee is dissolved.
(Organizational Bylaw, Article 17)
The Board may also delegate spending authority to a committee for budgeted expenses.
However purchases and contracts over one thousand dollars ($1000) must be approved by the Board and bids and contracts must be administered by Management.
(Spending Bylaw, Article 3 (c).
Board members may not serve as voting members of standing committees during their tenure on the Board unless expressly authorized by the bylaws (e.g., the Reconciliation and Finance Committees). Directors may, however, serve as Board liaisons to committees or participate as members of ad hoc committees that report to the Board of Directors.
(Organizational Bylaw, Article 17.2)
7. Special legal and ethical responsibilities
(A) Human Rights
The board will address any human rights issues it becomes aware of, whether or not a formal complaint has been made, where there are reasonable grounds to believe a by-law has been breached.
(Human Rights Bylaw)
(B) Accommodation Policy for Residents with Disabilities
Woodsworth Housing Co-operative commits to addressing residents’ needs in a manner consistent with the Ontario Human Rights Code that is inclusive and free of barriers based on disability, unless to do so would cause undue hardship to the Co-op. This Accommodation Policy applies to all residents of the Co-op, as required by the Human Rights Code.
(C) Conflict of interest
Directors, committee members and staff must follow the conflict of interest rules in the Organizational Bylaw, Articles 19-20.
Members at a general members’ meeting do not have to follow conflict of interest rules during discussion but they are encouraged to make a declaration if they are speaking to an issue.
See the Organizational Bylaw or just the article about conflict of interest.
(D) Privacy (PIPEDA)
The board will appoint a director to act as the co-op’s Privacy Officer, as required by law. The Privacy Officer will work with the manager to review confidentiality procedures and advise on specific privacy issues, including those described in Article 21.
The Privacy Officer is responsible for ensuring compliance with confidentiality requirements but has no authority to direct staff, the board, or committees, or to approve spending.
(Organizational Bylaw, Article 22)
8. Membership and occupancy matters (Bylaw-driven)
(A) Membership and Long-Term Guests
The board approves all new members and long-term guests of the co-operative.
(Occupancy Bylaw)
Membership bylaw (Member Approval and Unit Allocation),
Schedule A: Membership and Unit Allocation Responsibilities
(iii) The Board of Directors is responsible for:
• Approving new members – approve, request more information as needed or deny their membership
• Approving of long-term guests, based on the Occupancy Bylaw
• Appeals, based on Articles 3 and 7
• Waiving residency requirements as they deem necessary, based on Article 5.2.5
• Approving all priority move requests and priority moves based on accommodation based on Article 5.2.1 and Schedule F.
(B) Arrears and Evictions
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Arrears and Evictions – Occupancy Bylaw, Article 11
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Problems with Members – Occupancy Bylaw, Article 12
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Evictions – Occupancy Bylaw, Article 13
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Evicted Persons – Occupancy Bylaw, Article 8.7
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Alternative Dispute Resolution / Performance Agreements – Occupancy Bylaw, Article 14
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Legal Actions and Evictions – Occupancy Bylaw, Article 16
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Notices to Appear (arrears, late payment, behaviour, etc.) – Occupancy Bylaw, Articles 11.7, 12.2. Attached schedules.
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9. Specific Occupancy Bylaw issues the Board may address
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- Sub-occupancy (sublet) Article 8.5
- Appeals including appeals to the membership Article 15
- Domestic violence Article 7.4
- Non-members in a member unit (what applies) Article 17.6
- Serving documents Article 17.8
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All from the Occupancy Bylaw.
10. Staffing the Co-op – Board responsibilities
The board is responsible for co-op staffing. This includes:
• recommending amounts for staffing in the budget presented to the members
• arranging contracts with property management or service companies or others or hiring employees
• negotiating management fees, salary and employment terms, as applicable
• making sure there is an adequate contract for all staffing services including a description of duties, responsibilities and authority
• following the Occupancy By-law section on “Co-op Employees”, and
• making sure that education about co-operatives is available to staff.
16.2. Dealing with Staff
(a) Board responsibility
The board is the final authority for the co-op in relation to staff. This includes:
• dealing with property management or service companies
• supervising the manager
• reviewing performance of property management companies and employed staff at least annually
• considering increases in fees or salaries when desirable
• dealing with complaints and problems relating to property management companies and employed staff, and
• terminating staffing contracts when needed.
(Organizational Bylaw, Article 16)
February 2026
Conflict of interest, Organizational Bylaw Article 19
Organizational Bylaw, Article 19. Conflict of Interest
19.1. Purpose of this Article
The rules in this article are to help avoid conflicts of interest and to have fair ways to deal with them. They apply in addition to the requirements of the Co-op Act and other legal and government requirements. The first part of this article explains conflict of interest. The definition of relatives is also important [section 1.4(h) (Special Meanings – Relatives) *
The second part of this article states rules for different situations.
19.2. Understanding Conflict of Interest
People who make decisions on behalf of the co-op should make the decisions in the best interests of the co-op – not in their personal interests. This includes directors, officers, committee members and staff.
Decisions at a members’ meeting are governed by section 19.9 (Members’ Conflict of Interest).
19.3. What is Conflict of Interest?
Two things create a conflict of interest:
• someone takes part in a decision on behalf of the co-op, and
• the decision affects that person or a relative or friend in a way that is different from most co-op members.
Decisions might be related to members, or longterm guests, or applicants for membership.
(a) Taking part in a decision
People who take part in a decision on behalf of the co-op include:
• directors voting on a motion
• committee members making a decision or recommendation
• staff making a decision or giving advice to the board about a decision
(b) Benefits of a decision
Benefits of a decision include:
• direct or indirect benefits
• actual or potential benefits
• benefits to relatives and friends
• non-financial benefits
19.4. Conflict Situations
Two kinds of situations can become conflicts of interest:
• manageable situations
• prohibited situations
(a) Manageable situations
Manageable situations are part of the ordinary operation of the co-op. They could become conflicts of interest if the person getting the benefit takes part in the decision. Examples:
• A director puts in a work order for major renovations to their unit.
• A friend of a director is given a Notice to Appear.
• An employee requests a pay raise.
(b) Prohibited situations
Prohibited situations are things that do not happen in the ordinary operation of co-ops. They are often illegal. Examples include:
• A director gets a reduced price on carpeting from the same company that is contracting for carpeting for the co-op.
• A property management company or an employee receives an incentive or commission in connection with a contract signed by the co-op.
• A director is a partner or shareholder in a company that is bidding on the co-op’s snow shovelling contract.
19.5. Rules for Directors
(a) Declaring
If a director has a conflict of interest or is involved in a situation that could become a conflict of interest, the director must declare it in writing before the next board meeting. If the director learns about it at a board meeting, the director must declare it at the meeting.
(b) If in doubt, declare
If a director is not sure whether something would be a conflict of interest, the director must report it to the board in the same way as stated in the previous paragraph. If other directors or members think a director could have a conflict of interest or is involved in a situation that could become a conflict of interest, they should also report it to the board.
(c) Deciding
The board has to decide if there is a conflict of interest and what to do about it. It should be considered at the first meeting after it is declared or reported or the next one after that. The persons who might have a conflict cannot participate in the process of deciding. They cannot be present while
the decision is being made. The conflict declaration and the board decision must be recorded in the minutes of the meeting. This could be in the confidential minutes if appropriate.
(d) If there is a manageable situation
If there is a manageable situation, the person with the potential conflict
• cannot vote or participate in any decision-making relating to the item
• cannot be present at a meeting while the item is under discussion
• cannot see any of the documents or materials relating to the item, either before or after the decision is made
(e) If there is a prohibited situation
If there is a prohibited situation, the circumstances have to be changed so the prohibited situation no longer exists. It may not be enough for the director to leave the board since the director may have learned something that would give an advantage to someone, such as a bidder on a contract.
In prohibited situations: steps to be take could include one or more of the following:
i. Resignation
The person involved can resign as a director.
ii Removal
The board can remove the person involved from the board. Despite section 12.2 (Removal of a Director), removal under this section is effective as soon as the board passes the motion. There is no appeal to the members. If there is enough time, the director should be given written notice of the board meeting to discuss removal including the time and place of the meeting and the grounds for removal. The director can appear and speak at the meeting. The board decides and votes on the removal without the director present.
111. Deal with someone else
If the situation involved bidding on a contract with the co-op or selling something to the co-op, the co-op can reject the bidder or seller that is involved.
iv. Change the situation
The situation that created the prohibited conflict can be changed in other ways so there will not be a prohibited conflict.
(f) Government requirements
Individual directors and the board as a whole must also follow government and funder reporting and procedural requirements about conflict of interest.
19.6. Rules for Officers
Officers have to follow the same rules as directors, including any officers who are not directors.
19.7. Rules for Committee Members
(a) Declaring
Committee members must declare conflicts of interest and situations that could become a conflict of interest to the committee in the same way as directors declare them to the board. In addition, a copy of all conflict declarations should be given to the board, including those made during a committee meeting.
(b) Deciding
A committee has to decide about conflict of interest in the same way as the board. In addition, the chair of the committee has to give the board a written report on the situation no later than three days after the committee meeting.
(c) Dealing with committee conflicts
A committee has to deal with conflict of interest in the same way as the board. In addition, the board can make a decision about a committee conflict. The committee has to follow the board decision.
19.8. Rules for Staff
(a) Declaration by property management company
If the co-op has a contract with a property management company, that company has to declare conflicts of interest and any situation that could become a conflict of interest by giving a written report to the president as soon as possible. This has to be presented to the board at the next meeting.
This could be a conflict of interest or situation involving the property manager’s staff at the co-op or involving the company or its owners or personnel who do not work at the co-op. The written report should state proposed steps to deal with the situation.
(b) Service companies or others who are not employees
Service companies and others who are not employees have to follow the same requirements as property management companies under (a).
(c) Declaration by manager
If the manager is an employee of the co-op and has a conflict of interest, or is involved in a situation that could become a conflict of interest, the manager has to give a written report and explanation to the president as soon as possible. This has to be presented to the board at the next meeting.
(d) Declaration by other staff
Other co-op employees who have a conflict of interest, or are involved in situations that could become conflicts of interest, have to report it to the manager immediately. The manager will give any immediate directions that are needed and give a written report and explanation to the president as soon as possible. This has to be presented to the board at the next meeting.
(e) Board action
The board will decide if there is a conflict of interest and what steps to take.
19.9. Members’ Conflict of Interest
At members’ meetings, all members can discuss and vote as they wish, even if they have a conflict of interest. Members are encouraged to declare the conflict of interest before taking part in the discussion. Members should try to act in the best interests of the co-op as a whole.
19.10. Proof
(a) When required
The board can ask someone for evidence to prove that there is no conflict of interest or that the conflict of interest rules have been followed. It does this when deciding if there is a conflict of interest or investigating compliance with conflict of interest requirements.
(b) Response
Members and staff must give complete proof and details in response to a request under this section. This may require showing documents and getting sworn statements from everyone involved.
Failure to provide proof under this section is a breach of this By-law. Also, failure to provide proof can be evidence of non-compliance with conflict of interest requirements.
11.1 Board meetings
(a) Regular meetings
Unless the board decides something else, the board will hold regular monthly meetings at a regular time and place set by the board.
• There is no need to give notice of regular meetings.
• The board can consider or adopt a motion even if no advance notice of the item was given.
(b) Special meetings
The board can hold special meetings. A special meeting can be called by a decision of the board, by the president or vice-president or by a quorum of directors. It can be held at any place the board approves. A director with a conflict of interest cannot call a special meeting about the item where
there is a conflict or be part of the quorum that calls the special meeting.
• Each director must be given at least three days written notice. In case of emergency, less notice can be given and/or notice can be given in person or by phone or voicemail.
• The notice must state the general nature of the meeting’s business. An agenda should be included with the notice if possible.
• The board can only adopt motions about things that were within the notice or on the agenda.
Article 1.4 Special meanings
(b) Confidentiality and Conflict of Interest Agreement
The co-op’s Confidentiality and Conflict of Interest Agreement is in Schedule B of this By-law. It must be signed by all directors, officers and committee members. Staff must also sign the Agreement or it can be part of
an employment or management contract that says the same basic things.
(c) Directors’ Ethical Conduct Agreement
The Directors’ Ethical Conduct Agreement is in Schedule C of this By-law. It must be signed by all directors.
* (h) Relatives
In this By-law someone is considered a relative of someone else if that person is related by blood, marriage or adoption or has ever lived in the same household at the co-op or somewhere else. In addition,
• Groups of relatives: A relative of one person is also a relative of all relatives of that person.
• Related businesses: Related businesses are included in the word “relative” in this By-law. A business is related to anyone who owns any part of the business or works for the business or gets any benefit that depends on how well the business does. It does not include owning stock or securities listed on a public exchange.
11.2. Quorum at Board Meetings
A quorum must be present in order to hold a board meeting and make decisions or transact any business. A quorum equals a majority of the number of directors stated in section 7.1 (Number of Directors).
The number required for a quorum can only be reduced by an amendment to this By-law and only if the new quorum complies with the Co-op Act.
It is not reduced by vacancies, conflicts of interest or for any other
reason. If the chair is a member of the co-op, the chair is included when counting quorum.
Spending Bylaw, Article 11.5
Confidentiality Agreement – bids and contracts:
Every co-op member or staff person participating in the tendering process must complete the confidentiality agreement in Attachment A. This is specifically for individuals involved in the bidding process.
Additional agreements: Besides the confidentiality agreement in Attachment A, there are other required documents: Schedule B: Confidentiality and Conflict of Interest Agreement from the Organizational Bylaw; any other agreements that are required for directors or management to ensure compliance with confidentiality and conflict-of-interest policies.
Confidentiality and conflict of interest agreement
Downloadable. Also attached to the Organizational Bylaw.
Woodsworth Board and Management correspondence – procedures
From the Board of Directors, October 2025
and from Management, The Weekly, November 2, 2025
- Office and Board Correspondence –
– Management handles admin tasks
– How and when to contact the Board of Directors - Internal Escalations to the Board – special circumstances
- Emergency Subsidy / Internal Subsidy
- Forms – using forms to request services or report problems
- Contractors – talk to Management not contractors
- Behaviour
Office and Board Correspondence
Updating your email address with the co-op
It is a member’s responsibility to update the Office when you have new contact information (i.e. email address/phone number). You must explicitly notify the Office that you want to update your information e.g. saying “Update my email address on file to example@example.com” vs just emailing the Office a query from a new email address.
Woodsworth’s office staff handle administrative matters
Messages from members will normally receive a prompt response from Woodsworth’s Office Staff, who handle virtually all administrative matters with little or no input from the Board. Staff have the skills and resources to resolve most issues. Matters that may require a Board decision are rapidly brought to the Board’s attention, along with background material that can speed the process.
Please direct your questions and concerns to office staff by email, phone, or by visiting the office during open hours. Making an appointment for in-person visits is preferred and helps us serve you better.
Open office hours are Monday-Tuesday, and Thursday-Friday 10:00AM – 3:00PM.
Contacting the Board
Board meetings are held once a month. It’s at these meetings that board decisions are made by votes on motions. Individual board members cannot make decisions on their own.
The Board email address is to be used only for escalations from members where the Office could not adequately assist, and for correspondence from committees. The Board reads all submissions to the inbox and endeavours to respond quickly to business correspondence and official communications from co- op committees.
How to contact the Board
Please send an email to board@woodsworthcoop.ca or drop off your letter in the Board mailbox located on the second floor, next to the elevator.
Since the board only meets monthly, contacting the Board first can sometimes delay action. Please contact management first.
Response to individual co-op members is limited to cases where Board intervention seems necessary. The Board meets just once a month and typically intervenes only on matters of overall co-op policy, or in cases where it becomes convinced that all other channels have failed.
The cut off for correspondence to be covered in a board meeting is 9 days before the meeting date.
Internal Escalations to the Board – special circumstances
If you have an after-hours need, please call the on-call team.
If you have issues of an administrative nature (e.g. waiting lists, pest control, priority moves, housing charge, RGI or maintenance), please contact the Office. The Board does not need to be cc’d on these emails.
If you have an escalation (regarding the property manager or another issue for which no resolution has been reached) contact the Board, and specify that it is an escalation requiring action.
If you are having an issue with another member, contact the Conflict Mediation Committee.
If you have an idea — consider whether it could be addressed to a related committee. The list of Woodsworth Committees and their contact information is here on the Woodsworth website.
Emergency Subsidy
Members are reminded that Woodsworth offers emergency housing charge assistance for members experiencing difficulty paying their housing charge, if they are eligible. The emergency subsidy is 30% of their income and lasts for a maximum of 3 months.
Forms
If you would like to submit an accommodation request, please complete the relevant Accommodation for disabilities request forms on the Woodsworth website and submit it to the office.
If you would like to receive electronic communication from Woodsworth please fill out the Electronic communications agreement on the Woodsworth website and submit it to the office.
If you would like to submit a complaint to the co-op about a violation of the co-op’s Human Rights By-law please complete and submit the Human rights complaint form here on the Woodsworth website and submit it to the office.
If you would like to report an incident, complete the Incident report form and submit it to the office. In this case, an incident would be an accident or problem you would like the co-op to be aware of and/or take action on.
See a complete list of Woodsworth forms here on the Woodsworth website.
Contractors: Contacting / Approaching Contractors
Any concerns or questions regarding contractors on-site should be brought directly to the office. We ask members not to approach contractors directly, as this can be disruptive and potentially unsafe.
For your safety, please do not enter the fenced-off job-site related to the ongoing podium deck project. We are sending important updates to the membership regularly, and your cooperation helps ensure this project proceeds smoothly.
Behavior
We all deserve to be treated with dignity and respect. In keeping with this principle, any harassment, bigotry, or threatening behaviour toward other members, volunteers or staff will not be tolerated. Be nice to each other. Be cooperative.
More from the Board of Directors about communication, reporting problems and about escalation to the Board.
Reprinted in the Weekly in January 2026.
AND:
Feedback from the Board: managing expectations and recommendations
(June 2025)
Rules of Order for Board and General Members’ Meetings
From Organizational Bylaw #83, Schedule A: Rules of Order
Updated by Bylaw #87, 2024
These are the rules of order for both Board and members’ meetings.
These rules replace any other rules such as Robert’s Rules of Order. There are also comments that explain the meaning of some of the rules. The comments are part of the rules.
Rule 1: Chair
In these rules of order, the “chair” means the person chairing the meeting at the time that the rule applies.
1. Choosing chair: The chair is chosen as stated in section 5.1 of the By-law (Chair).
2. Role of chair: The chair makes sure that meetings run smoothly. The chair tries to make sure that members have a chance to discuss every item on the agenda fully and fairly and that the meeting comes to a clear conclusion.
3. Participation by chair: A chair who wants to discuss a motion must step down until the meeting has dealt with all matters concerning the motion. Another person approved by the members can chair the meeting in the meantime. This applies whether the chair is a member or non-member.
4. Voting by chair: Section 5.3(d) of the By-law (Voting – Voting by chair) states when the chair can vote. For directors’ voting at Board meetings, see article 11.6 in this bylaw.
Rule 2: Motions
1. How to deal with things: A meeting can deal with an item of business on the agenda in three ways:
- The member who asked that the item be put on the agenda can ask the members to approve a proposal by “moving” it. If the member does not want to make a motion, another member can make one.
- The chair can present an item on the agenda and ask if any member wishes to make a motion.
- A member can present an item on the agenda for discussion without making a motion. The chair decides if a motion is needed. If so, the chair asks for a motion.
2. Seconder needed: Another member must “second” a motion. If there is no seconder, members cannot discuss the motion.
3. One motion at a time: Members can only discuss one main motion at a time.
Comment: A main motion tells members what the proposal is. It’s helpful if the motion can be written and sent to members before the meeting. If possible, get motions written, given to the chair, and written on a flip chart for members. The secretary reads the motion to the members before a vote is taken.
Rule 3: Speaking
1. Speaking on a motion: Members can discuss a motion after it has been moved and seconded. The chair controls the discussion. Members speak as follows:
- They can ask questions for information. The chair or the member who moved the motion can answer the questions.
- They can speak for or against the motion.
- They speak to the chair.
- Each speaker speaks for 3 minutes or less. The chair can set a longer or shorter time limit.
- Members can speak more than once on an item only after all others who want to speak have done so. The chair can make exceptions.
Comment: All those who want to speak should raise their hands or indicate through an electronic message.
. The chair may keep a speakers’ list and call members to speak in order if they have not already spoken. The chair may rule speakers “out of order” if their comments are off the point. Speakers must stop speaking when their time is up.
Rule 4: Amendments
1. Motion to amend: When a member is speaking, the member can suggest a change to a main motion. The member does this by moving an amendment. The motion to amend must be seconded like any other motion.
2. Majority needed: An amendment must have the same majority as the motion that it amends. This means that an amendment to a proposed by-law requires a two-thirds majority vote to pass.
3. When not permitted: An amendment cannot in the opinion of the chair:
- be unrelated to the main motion; or
- be contrary to the meaning of the main motion.
Comment: Members cannot amend a motion by moving a whole new motion, or by an amendment that is directly against the meaning of the main motion.
A member who wants something contrary to the main motion can
- speak against the motion
- ask the mover and seconder to withdraw the main motion
- ask the members to defeat the main motion so a different motion can be moved.
4. Friendly amendments: A member can ask that the mover and seconder of the main motion accept a change to their motion. If they accept the change, it becomes part of the main motion.
5. Withdrawal of a motion: The member who moved a motion can withdraw it at any time during the discussion if the seconder agrees. If any members still want to vote on the motion, they can move and second the same motion themselves.
Comment: The mover might decide that this is not the right time to make a decision, or might feel that someone else has a better motion to present.
Rule 5: Procedures for Amendments
1. Discussion on amendments: After an amendment has been moved and seconded, speakers can only speak about the amendment. They continue to do so until the amendment has been voted on. The chair will keep a separate speakers’ list for the discussion on amendments.
2. After amendment: After the amendment has been voted on, discussion can continue on the motion as amended or the original motion if the amendment was defeated.
3. Only one amendment: Only one motion to amend can be on the floor at one time. After the meeting deals with that amendment, members can move other amendments if they wish.
4. Chair can authorize more than one: Despite the above, the chair can authorize more motions to amend before earlier ones have been voted on. This would only apply if the later amendment would change the terms of the first one. Amendments are discussed and voted on in reverse order from when they were moved. This means that only the current amendment can be discussed until it is voted on.
Comment: Usually only one amendment at a time should be under consideration. Members can easily become confused if there are several amendments being discussed at once. If the chair decides there can be more amendments, there should be great care taken to see that members understand what the current amendment is.
Rule 6: Voting
1. When to vote: The chair calls for a vote
- after every member who wishes to speak has spoken
- at a fixed time that the members decided the vote would take place
- after the members pass a motion to call the question
2. How to vote: Voting is by show of hands unless the Co-op Act or the co-op’s by-laws say that a vote will be by secret ballot. See section 5.3(c) of the By-law (Voting – Secret ballot).
Comment: A vote by ballot may be better if the item is a sensitive one. But it often takes a lot of time.
3. Counting: The chair counts the votes and rules on whether or not the motion has passed unless the co-op’s by-laws say something different. See By-law sections 8.1 (Election Officer or Committee) and 8.2 (Election Procedures).
4. Recount: For election of directors, recount rules are stated in section 8.3 of the By-law (Recount). In other cases, a member can request a recount immediately after the results are announced. If a quorum is no longer present, the results that were originally announced will stand. If a quorum is still present, then
- if the vote was by show of hands, there must be an immediate recount.
- if the vote was by ballot and four other members support the request, there must be an immediate recount with scrutineers.
5. Majority: Motions are decided by simple majority unless the Co-op Act or the co-op’s by-laws say something else. See section 5.4 of the By-law (Majority Required).
Comment: A simple majority is more than half of the votes cast. A two-thirds majority is at least two-thirds of the votes cast. Abstentions and spoiled ballots are not considered votes cast. Examples:
ï Simple majority:
ï 31 members present and 25 vote
ï a simple majority is 13 (more than 25/2 = 12 1/2)
ï it is not 50% plus one (more than 12 1/2 + 1 = 13 1/2), which would be 14.
ï Two-thirds majority:
ï 31 members present and 26 vote
ï a two-thirds majority is 18 (at least 2/3 x 26 = 17 1/3)
ï it is not 17, because it has to be “at least” 17 1/3
Rule 7: Motions About Procedure
1. Calling the question (Vote immediately): When a member is speaking, the member can ask for an immediate vote by saying “I call the question” or “I move to end the debate”. There must be a seconder. The chair will immediately ask the members to vote on whether they want to finish the discussion at this point. A two-thirds majority vote is needed. The vote is by show of hands.
- If the motion to call the question is carried, the members then vote on the main motion or amendment.
- If the motion to call the question is defeated, members can continue the discussion.
Comment: A motion to call the question should be used when members seem to be ready to vote and when speakers are not saying anything new. It should be used carefully because it may take away someone’s right to speak.
2. Motion to postpone: When a member is speaking on a motion or amendment, the member can make a motion to postpone any decision. There must be a seconder to the motion to postpone. A simple majority is needed. The vote is by show of hands. There are three kinds of motion to postpone.
(a) Defer the motion: This means to put off discussion to another time. The motion can be discussed before voting on it. The motion must state the time or how the time will be decided. Examples:
• until 9:30 p.m. during the same meeting
• until after item … on the agenda for the same meeting
• until the next meeting
• until a special meeting to be called by the board.
(b) Refer the motion: This means to refer the motion to the board or a committee for a recommendation. They will bring the issue back to the members at a later time. The motion can be discussed before voting on it.
(c) Table the motion: This means to put off the motion for an indefinite time. It is usually used when members don’t want to discuss something, or to express their opinions. There is no discussion or debate before voting on the motion.
3. Motion to take from the table: When a motion has been tabled, it can be brought back to the members by a motion “to take from the table”. This must be on the agenda if it is at a different meeting. There must be a seconder to the motion to take from the table. It can be discussed before voting on it. A simple majority is needed. The vote is by show of hands.
4. Motions that waste time: The chair can rule a motion out of order on the grounds that it is absurd or wasting time and not worth the members’ attention.
Rule 8: Interruptions
1. Limits: Members cannot interrupt another speaker or speak out of turn except in the specific situations stated in this rule. In all cases the interruption must be as brief as possible and not part of a debate. Members who want to interrupt under this rule should stand up and politely say what their interruption is about.
2. Point of order: Members can raise a point of order if they think that the meeting is not following the correct procedure or there is not a quorum at the beginning of a meeting or at the time of a vote. The chair rules on the point of order and takes any action that is necessary.
3. Question of privilege (point of privilege): Members who feel that there is a risk to the rights, safety or comfort of the members (or of one member) can raise a question of privilege. It may be a simple thing, such as the need for better ventilation, or for the use of a microphone. The chair rules on the question of privilege and takes any action that is necessary.
4. Point of information: Members can raise a point of information if they have an important piece of information or question and dealing with it will save time in the discussion. A point of information must be very brief. The chair rules on whether it is a point of information and what action should be taken.
5. Appeals from the chair: Members can appeal when they think a ruling of the chair is not correct. The appeal must be made immediately after the ruling. There must be a seconder. Both the member who appealed and the chair can give their reasons. There is no other debate or discussion. The chair does not step down. The question: “Do we confirm the decision of the chair?” is put to the vote. The chair does not vote. If the vote is tied, the chair’s ruling is confirmed.
Comment: The chair does not have to resign if an appeal is supported by a majority of members. Members have the right to decide how their meetings should run. An appeal is not a vote of confidence. It is simply a way for members to control their meeting.
Rule 9: Unacceptable Behaviour
. Vote of members: If a member’s behaviour is unruly or inappropriate in a significant way that interferes with the conduct of a meeting, the member may be ejected from the meeting or disconnected electronically by vote of the members present. There is no discussion or debate. A simple majority is needed.
2. With or without motion: The chair can put the question to the members without a motion. A motion can also be made by anyone who is speaking on a motion or amendment, but only if the chair permits it. The motion needs a seconder.
3. Refusing to leave meeting: If a member does not leave the meeting after a motion has been passed to eject the member and cannot be disconnected electronically, the member will be considered in breach of the Organizational By-law. Repeated breaches are grounds for eviction under the Occupancy By-law. In addition, the chair or the meeting may take any other measures that are appropriate to remove the member from the meeting.
Source: Organizational Bylaw #83, Schedule A.
Member meeting process guide (GMM, AGM)
Approved by Woodsworth Co-op Board of Directors on July 24, 2025
This document outlines the process of preparing for and holding hybrid meetings in Woodsworth. It is based on Woodsworth’s experience with hybrid meetings since first allowed by Ontario.
It also has a strategy for voting at hybrid meetings in Section 3: During meetings.
Section 3.5 Voting
• The question asked and response required of those voting in person and those voting electronically should be the same.
• After a vote the results for both in person and virtually will be totalled and announced to the meeting.
• Negative voting will be used for procedural items such as approval of agenda, minutes, or chair. Negative voting is a term used for when one is only asked to vote against or opposed to a motion.
• Moving and seconding will be done by raising of hands, virtually or in person.
• Virtual polls will be launched for all non-procedural votes. This is due to the virtual raised hand function leading to error and confusion for complex votes.
• As additional members joining from the same device is not offered as an option, there is no way for these members to vote virtually via chat or otherwise.
– Member meeting process guide (GMM, AGM)