Lock-Out Charges Policy

WOODSWORTH HOUSING CO-OPERATIVE, INC.

LOCK-OUT CHARGES POLICY

Passed at the GMM on 9 February 1993

1. A lock-out charge for providing key access to unit will be levied as follows:

(a) notification for first occasion

(b) $5 for the second

(c) $10 for third and succeeding occasions

2.. The fee need not be paid at the time the key access is requested, but rather will be billed to the member. Such charges will be treated as arrears if not paid within 15 days of notification.

3. Resident non-members will not be given access except with the specific permission of one of the members in the unit. This permission may be given either in writing or by telephone.

4. Children of members will be allowed access to the family unit unless notification to the contrary is received by the office from the parent or guardian.

5. Record keeping for lockout charges will be based on the number of incidents within a calendar year.

Consolidated up to April 2010 and adopted September 30, 2010.

Master Key System Announcement

From the Board of Directors, October 17, 2022

Over the past year, we’ve tried to undertake a thorough examination of many of the Co-op’s structures and procedures, including our security and life safety systems. Our goal has been to improve them, and to make them more efficient and secure. As part of that effort, one of the things that became very clear to us was that our current key system was badly in need of an overhaul.

As a result, Woodsworth will be switching to a new Master Key System, in the coming weeks. Al units will have their locks changed, and members will receive new keys. We expect the changeover to happen in early December.

The purpose of a master key system is to reduce the number of keys in circulation (a security risk) and also to facilitate co-op access to units for repair work, or in case of emergency. The current system is extremely cumbersome and we are sorry to say, security breaches have occurred.

The new system will introduce much stricter security protocols for both the On-call Unit Key Box, and for the use of keys by maintenance workers and contractors. We will be tracking the use of all unit keys held by the co-op. Masters and sub-masters will also be securely stored and their use strictly controlled. Members, and the co-op as a whole, will be much safer and and more secure.

Currently, we are working to set up the new security standards, a system for payment requirements and a key distribution schedule for members. To make the changeover as possible, management will be sending out more information and instructions in the coming days and weeks.

Every household will receive one key per the number of bedrooms in their unit, plus one extra key: for example a 1-bedroom unit will receive two keys, a 2-bedroom unit will get three keys, etc.

Please be aware that members will NOT be able to cut their own keys because each key will have a unique registration number which only the original manufacturer can use to replicate. It will only be possible to order extra keys through the Co-op Office.

Rest assured, every household will get the chance to order extra keys, at a lower price, before the installation in December. However, after the new key system is in place, the cost of extra keys will increase significantly, so plan ahead. More details to follow soon.