Our housing co-op is a busy, vibrant community\u2014with lots of ways to get your questions answered and your needs met. Here are a few places to start:<\/p>\n
Thinking of writing to The Weekly?<\/strong><\/p>\n We\u2019re honored that so many members turn to The Weekly as a first step when raising concerns. While sharing your thoughts in our newsletter can help raise awareness, please keep in mind that it\u2019s not part of the official complaint process\u2014and often isn\u2019t the most effective way to get things resolved.<\/p>\n We absolutely welcome opinion pieces from members! However, if your concern involves the Board, a committee, or Management, we ask that you first reach out to them directly. If Management isn\u2019t able to resolve the issue, they\u2019ll make sure it gets passed along to the right people\u2014usually the Board. Thanks for helping keep communication clear and constructive!<\/p>\n 🔹 \u00a0Have a Human Rights Concern?<\/strong><\/p>\n The Board of Directors has a legal duty to take action on human rights issues if they become aware of them\u2014even if no formal complaint has been submitted\u2014as long as there are reasonable grounds to believe a breach may have occurred.<\/p>\n If you’re experiencing a human rights-related issue, here’s what to do:<\/p>\n 🔹 \u00a0When (and How) to Contact the Board of Directors<\/strong><\/p>\n The Board of Directors encourages members to contact Woodsworth\u2019s office staff for most issues. Our staff are trained to handle nearly all administrative matters and have the tools to resolve most concerns efficiently.<\/p>\n If an issue requires Board attention, Management will forward it\u2014along with the necessary background\u2014to help ensure the Board can respond in a timely and informed way.<\/p>\n Please keep in mind:<\/strong><\/p>\n Still need help?<\/strong> Want to get on a Board agenda?<\/strong> 🔹 \u00a0Incident Reports Find it in the Co-op Forms section of the website or in the Photocopy Room. 🔹 \u00a0Conflict with a Neighbour? Check out their helpful \u201cSix Steps to Repair\u201d graphic on the Co-op website. 🔹 \u00a0Appeals 🔹 \u00a0Privacy Concerns 🔹 \u00a0\u00a0Maintenance Issues? Submit a Work Order<\/p>\n <\/strong>NEW! \u00a0On-Call phone number \u00a0\u2013 from Friday July 31, 2026 \u00a0\u2013<\/strong>(temporarily, the message will still say HomeStarts.)<\/p>\n OLD On-Call phone number: 877-858-1110 ext 4<\/p>\n ℹ️ Looking for Information?<\/p>\n Our housing co-op is a busy, vibrant community\u2014with lots of ways to get your questions answered and your needs met. Here are a few places to start: Thinking of writing to The Weekly? We\u2019re honored that so many members turn to The Weekly as a first step when raising concerns. While sharing your thoughts in … Continue reading “Need help or have a concern? Here’s where to start”<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[644],"tags":[355,177],"class_list":["post-18361","post","type-post","status-publish","format-standard","hentry","category-conflict-problems-and-mediation","tag-conflict","tag-human-rights"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/posts\/18361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/comments?post=18361"}],"version-history":[{"count":0,"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/posts\/18361\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/media?parent=18361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/categories?post=18361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.woodsworthcoop.ca\/index.php\/wp-json\/wp\/v2\/tags?post=18361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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\nYou can find it here on the Woodsworth Co-op website, or pick up a paper copy in the Photocopy Room.<\/li>\n
\nManagement can help you with the process or guide you to the right resources.<\/li>\n
\nCheck out the Woodsworth Human Rights Bylaw<\/a> and this plain language overview:
\n👉 Background Information: Human Rights Law<\/a><\/li>\n<\/ul>\n
\n\n
\nThe Board includes a Property Management Liaison who can:<\/p>\n\n
\nUnder the Organizational Bylaw, members can ask to add a topic to a Board meeting. To do this, send a letter or email to the Board and CC both the Manager and Admin.
\nDeadline: Correspondence must be received at least 9 days before the meeting date. Email the Board, and cc the Manager.<\/p>\n
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\nIf there\u2019s been an accident or incident that the Co-op should address, please use the Incident Form<\/a>.<\/p>\n
\nSubmit it by email (to Admin), hand it in at the office, or drop it in the office mail slot in the lobby.<\/p>\n
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\nThe Conflict Mediation Committee (Reconciliation) is here to help resolve disputes between members in a fair and respectful way.<\/p>\n
\nOr contact them directly: woodsworthconflictmediation@gmail.com<\/p>\n
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\nIf you disagree with a decision made by the Board or Management, you may be able to appeal to the Board of Directors. Or, in some cases, to the membership at a General Members\u2019 Meeting (GMM). The Occupancy Bylaw explains the full appeals process. Reach out if you need help navigating it.<\/p>\n
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\nIf you believe your privacy has been breached, please contact the Co-op\u2019s Privacy Officer (PIPEDA)\u2014a designated Board member. You can find more information in the Organizational Bylaw. Check the Board members on the website www.woodsworthcoop.ca<\/a> for the Privacy Officer.<\/p>\n
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\nOr be sure to include your unit number, phone number, and email address so you can receive updates.<\/li>\n
\nFor urgent issues after 5 p.m. on weekdays or anytime on weekends or holidays, call:
\n📞\u00a0 \u00a0437-766-3145<\/p>\n
\n<\/li>\n<\/ul>\n\n
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