{"id":2599,"date":"2016-06-14T11:23:06","date_gmt":"2016-06-14T15:23:06","guid":{"rendered":"http:\/\/www.woodsworthcoop.ca\/?page_id=2599"},"modified":"2026-06-24T14:33:57","modified_gmt":"2026-06-24T18:33:57","slug":"human-rights-law-70","status":"publish","type":"page","link":"https:\/\/www.woodsworthcoop.ca\/index.php\/by-laws\/human-rights-law-70\/","title":{"rendered":"Human Rights Bylaw #70"},"content":{"rendered":"

Passed \u00a0by \u00a0the \u00a0Board \u00a0of \u00a0Directors \u00a0on \u00a0March \u00a030, \u00a02016<\/em>
\nConfirmed \u00a0by \u00a0the \u00a0members \u00a0on \u00a0May \u00a017, \u00a02016<\/em><\/p>\n

TABLE OF CONTENTS<\/strong><\/h2>\n

1\u00a0\u00a0 \u00a0Rights, \u00a0 Principles \u00a0 and \u00a0 Obligations<\/p>\n

Article \u00a01.1 \u00a0Statement \u00a0of \u00a0principles \u00a0and \u00a0obligations
\nArticle \u00a01.2 \u00a0Background \u00a0information
\nArticle \u00a01.3 \u00a0Other \u00a0rights
\nArticle \u00a01.4 \u00a0No \u00a0reprisals<\/p>\n

2\u00a0\u00a0 \u00a0Co-op \u00a0 Services<\/p>\n

Article \u00a02.1 \u00a0Individual \u00a0assessment
\nArticle \u00a02.2 Members \u00a0with \u00a0disabilities
\nArticle \u00a02.3 No \u00a0indirect \u00a0discrimination
\nArticle \u00a02.4 Limits
\nArticle \u00a02.5 Able \u00a0to \u00a0live \u00a0independently
\nArticle \u00a02.6 Requests \u00a0for \u00a0accommodation \u00a0or \u00a0adjustment
\nArticle \u00a02.7 Authority \u00a0to \u00a0arrange \u00a0for \u00a0work
\nArticle \u00a02.8 Relation \u00a0to \u00a0Human \u00a0Rights \u00a0Code<\/p>\n

3\u00a0\u00a0 \u00a0Dealing \u00a0 with \u00a0 Problems<\/p>\n

Article \u00a03.1 Investigate \u00a0complaints
\nArticle \u00a03.2 Procedure
\nArticle \u00a03.3 Complaints \u00a0about \u00a0co-op
\nArticle \u00a03.4 Complaints \u00a0about \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community
\nArticle \u00a03.5 Eviction<\/p>\n

4\u00a0\u00a0 \u00a0Relation \u00a0 to \u00a0 Other \u00a0 By-laws<\/p>\n

Article \u00a04.1 Applying \u00a0co-op \u00a0by-laws
\nArticle \u00a04.2 Procedures \u00a0under \u00a0other \u00a0laws \u00a0or \u00a0by-laws
\nArticle \u00a04.3 Repeal
\nAttachment \u00a0 A \u00a0 Complaint \u00a0 and \u00a0 Investigation \u00a0 Procedure
\nAttachment \u00a0 B \u00a0 Humans \u00a0 Rights \u00a0 By-law \u00a0 Complaint \u00a0 Form<\/p>\n

About \u00a0this \u00a0By-law<\/strong>: \u00a0This \u00a0By-law \u00a0states \u00a0the \u00a0commitment \u00a0of Woodsworth Housing Co-operative\u00a0to \u00a0the\u00a0human \u00a0rights \u00a0of \u00a0the members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0and \u00a0the \u00a0co-op\u2019s \u00a0rules \u00a0for fulfilling \u00a0that\u00a0commitment.<\/p>\n

1. RIGHTS, PRINCIPLES AND OBLIGATIONS<\/strong><\/h3>\n
ARTICLE \u00a01.1\u00a0\u00a0 \u00a0Statement \u00a0of \u00a0principles \u00a0and \u00a0obligations<\/strong><\/h5>\n

(a) \u00a0The \u00a0co-op \u00a0community \u00a0is \u00a0made \u00a0up \u00a0of \u00a0all \u00a0members, \u00a0other \u00a0residents\u00a0and \u00a0staff.
\n(b) \u00a0Members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0must \u00a0respect \u00a0the \u00a0human \u00a0rights \u00a0of\u00a0other \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0and \u00a0of \u00a0people \u00a0who \u00a0deal\u00a0with \u00a0or \u00a0visit \u00a0the \u00a0co-op.
\n(c) \u00a0The \u00a0co-op \u00a0expects \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0to \u00a0obey \u00a0the\u00a0Ontario \u00a0Human \u00a0Rights \u00a0Code \u00a0and \u00a0not \u00a0to \u00a0do \u00a0anything \u00a0that \u00a0would\u00a0discriminate \u00a0against \u00a0or \u00a0harass \u00a0others \u00a0in \u00a0a \u00a0way \u00a0that \u00a0would breach \u00a0the\u00a0Human \u00a0Rights \u00a0Code.
\n(d) \u00a0The \u00a0co-op \u00a0itself \u00a0must \u00a0follow \u00a0the \u00a0requirements \u00a0stated \u00a0in \u00a0paragraphs\u00a0(b) \u00a0and \u00a0(c)
\n(e) \u00a0The \u00a0co-op \u00a0and \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0should \u00a0strive \u00a0for \u00a0an\u00a0environment \u00a0at \u00a0the \u00a0co-op \u00a0that \u00a0is \u00a0fair, \u00a0inclusive \u00a0and \u00a0respectful \u00a0of\u00a0people\u2019s \u00a0dignity.<\/p>\n

1.2\u00a0\u00a0 \u00a0Background \u00a0information<\/strong><\/h5>\n

Background \u00a0information \u00a0on \u00a0these \u00a0rights, \u00a0principles \u00a0and \u00a0obligations \u00a0and\u00a0on \u00a0the \u00a0Ontario \u00a0Human \u00a0Rights \u00a0Code \u00a0is \u00a0in \u00a0Attachment \u00a0C \u00a0to \u00a0this \u00a0By-law.<\/p>\n

1.3\u00a0\u00a0 \u00a0Other \u00a0rights<\/strong><\/h5>\n

The \u00a0rights \u00a0in \u00a0this \u00a0By-law \u00a0are \u00a0in \u00a0addition \u00a0to \u00a0any \u00a0other \u00a0rights \u00a0that \u00a0anyone\u00a0has. \u00a0Nothing \u00a0in \u00a0this \u00a0By-law \u00a0prevents \u00a0anyone \u00a0from \u00a0exercising \u00a0their \u00a0legal\u00a0rights \u00a0in \u00a0any \u00a0way. \u00a0The \u00a0co-op \u00a0encourages \u00a0people \u00a0to \u00a0use \u00a0the \u00a0procedures \u00a0in\u00a0this \u00a0By-law \u00a0to \u00a0deal \u00a0with \u00a0human \u00a0rights \u00a0issues, \u00a0since \u00a0this \u00a0can \u00a0help \u00a0the\u00a0co-op \u00a0address \u00a0any \u00a0human \u00a0rights \u00a0problems \u00a0at \u00a0the \u00a0co-op.<\/p>\n

1.4\u00a0\u00a0 \u00a0No \u00a0reprisals<\/h5>\n

Any reprisal for making a good faith complaint under this By-law is a\u00a0breach of this By-law.<\/p>\n

2. CO-OP SERVICES<\/strong><\/h3>\n
ARTICLE \u00a02.1\u00a0\u00a0 \u00a0Individual \u00a0assessment<\/h5>\n

The \u00a0co-op \u00a0will \u00a0consider \u00a0the \u00a0needs \u00a0of \u00a0each \u00a0individual \u00a0member \u00a0of \u00a0the\u00a0co-op \u00a0community \u00a0in \u00a0conducting \u00a0its \u00a0operations. \u00a0The \u00a0co-op \u00a0will \u00a0take \u00a0all\u00a0reasonable \u00a0steps \u00a0to \u00a0adjust \u00a0its \u00a0services \u00a0and \u00a0operations \u00a0to \u00a0meet \u00a0theindividual \u00a0needs \u00a0of \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0that \u00a0are \u00a0related \u00a0 to\u00a0a \u00a0prohibited \u00a0ground \u00a0of \u00a0discrimination \u00a0under \u00a0the \u00a0Human \u00a0Rights \u00a0Code.<\/p>\n

2.2\u00a0\u00a0 \u00a0Members \u00a0with \u00a0disabilities<\/h5>\n

In \u00a0providing \u00a0its \u00a0services \u00a0the \u00a0co-op \u00a0will \u00a0take \u00a0all \u00a0reasonable \u00a0steps \u00a0to\u00a0accommodate \u00a0the \u00a0needs \u00a0of \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community \u00a0with\u00a0disabilities.<\/p>\n

2.3\u00a0\u00a0 \u00a0No \u00a0indirect \u00a0discrimination<\/h5>\n

The \u00a0co-op \u00a0will \u00a0take \u00a0all \u00a0reasonable \u00a0steps \u00a0to \u00a0adjust \u00a0any \u00a0restriction,\u00a0qualification \u00a0or \u00a0factor \u00a0in \u00a0the \u00a0co-op\u2019s \u00a0operations \u00a0that \u00a0results \u00a0in \u00a0indirect\u00a0discrimination \u00a0contrary \u00a0to \u00a0the \u00a0Human\u00a0Rights Code.<\/p>\n

2.4\u00a0\u00a0 \u00a0Limits<\/h5>\n

The \u00a0co-op \u00a0will \u00a0take \u00a0the \u00a0steps \u00a0referred \u00a0to \u00a0in \u00a0sections \u00a02.1, \u00a02.2, \u00a0and \u00a02.3 \u00a0if\u00a0they \u00a0can \u00a0be \u00a0taken \u00a0without \u00a0undue \u00a0hardship. \u00a0In \u00a0deciding \u00a0what \u00a0steps \u00a0to\u00a0take \u00a0the \u00a0co-op \u00a0will \u00a0follow \u00a0the \u00a0definitions \u00a0 and \u00a0be \u00a0bound \u00a0by \u00a0the\u00a0obligations \u00a0under \u00a0the \u00a0Human \u00a0Rights \u00a0Code.<\/p>\n

Indirect \u00a0discrimination \u00a0under \u00a0section \u00a02.3 \u00a0does \u00a0not \u00a0include \u00a0rules \u00a0and\u00a0procedures \u00a0under \u00a0government \u00a0or \u00a0other \u00a0special \u00a0programs \u00a0to \u00a0relieve\u00a0hardship \u00a0or \u00a0economic \u00a0disadvantage, \u00a0to \u00a0assist \u00a0in \u00a0achieving \u00a0equal\u00a0opportunity \u00a0or \u00a0to \u00a0eliminate \u00a0infringement \u00a0of \u00a0rights.<\/p>\n

2.5\u00a0\u00a0 \u00a0Able \u00a0to \u00a0live \u00a0independently<\/h5>\n

The \u00a0co-op\u2019s \u00a0obligations \u00a0do \u00a0not \u00a0include \u00a0providing \u00a0any \u00a0form \u00a0of \u00a0care \u00a0or\u00a0assistance \u00a0in \u00a0the \u00a0activities \u00a0of \u00a0daily \u00a0living. \u00a0Members \u00a0of \u00a0the \u00a0co-op\u00a0community \u00a0who \u00a0need \u00a0this \u00a0kind \u00a0of \u00a0assistance \u00a0must \u00a0arrange \u00a0for \u00a0it \u00a0without\u00a0depending \u00a0on \u00a0the \u00a0co-op.<\/p>\n

2.6\u00a0\u00a0 \u00a0Requests \u00a0for \u00a0accommodation \u00a0or \u00a0adjustment<\/h5>\n

Requests \u00a0for \u00a0accommodation \u00a0or \u00a0adjustment \u00a0should \u00a0initially \u00a0be \u00a0directed\u00a0to \u00a0the \u00a0manager \u00a0and \u00a0should \u00a0be \u00a0in \u00a0writing, \u00a0if \u00a0possible. \u00a0The \u00a0request \u00a0will \u00a0be\u00a0dealt \u00a0with \u00a0promptly \u00a0and \u00a0with \u00a0full \u00a0respect \u00a0for \u00a0the \u00a0dignity \u00a0of \u00a0the \u00a0person\u00a0who \u00a0made \u00a0the \u00a0request.<\/p>\n

A \u00a0request \u00a0should \u00a0state \u00a0what \u00a0is \u00a0being \u00a0requested \u00a0and \u00a0why \u00a0it \u00a0is \u00a0needed.\u00a0The \u00a0manager \u00a0will \u00a0obtain \u00a0any \u00a0necessary \u00a0backup \u00a0documentation, \u00a0such \u00a0as\u00a0evidence \u00a0of \u00a0medical \u00a0need, \u00a0if \u00a0necessary. \u00a0With \u00a0the \u00a0approval \u00a0of \u00a0the \u00a0Board,\u00a0the \u00a0manager \u00a0will \u00a0obtain \u00a0advice \u00a0from \u00a0the \u00a0co-op\u2019s \u00a0lawyer \u00a0if \u00a0necessary.\u00a0The \u00a0request \u00a0and \u00a0all \u00a0material \u00a0related \u00a0to \u00a0it \u00a0will \u00a0be \u00a0kept \u00a0in \u00a0confidence \u00a0and\u00a0only \u00a0shown \u00a0to \u00a0staff \u00a0or \u00a0others \u00a0who \u00a0have \u00a0a \u00a0need \u00a0to \u00a0know.<\/p>\n

2.7\u00a0\u00a0 \u00a0Authority \u00a0to \u00a0arrange \u00a0for \u00a0work<\/h5>\n

If \u00a0the \u00a0manager \u00a0does \u00a0not \u00a0believe \u00a0any \u00a0issues \u00a0are \u00a0raised \u00a0that \u00a0should \u00a0go \u00a0to\u00a0the \u00a0board, \u00a0the \u00a0manager \u00a0will \u00a0have \u00a0authority \u00a0to \u00a0grant \u00a0an \u00a0accommodation\u00a0or \u00a0adjustment \u00a0by \u00a0arranging \u00a0for \u00a0work \u00a0that \u00a0is \u00a0within \u00a0the \u00a0manager\u2019s\u00a0spending \u00a0authority \u00a0or \u00a0would \u00a0normally \u00a0be \u00a0done \u00a0by \u00a0co-op \u00a0staff. \u00a0In \u00a0any\u00a0other \u00a0case \u00a0the \u00a0manager \u00a0will \u00a0report \u00a0to \u00a0the \u00a0board, \u00a0which \u00a0will \u00a0make \u00a0the\u00a0decision \u00a0unless \u00a0a \u00a0budget \u00a0change \u00a0is \u00a0needed. \u00a0If \u00a0a \u00a0by-law \u00a0or \u00a0budget \u00a0change\u00a0is \u00a0needed, \u00a0the \u00a0board \u00a0will \u00a0make \u00a0an \u00a0appropriate \u00a0proposal \u00a0to \u00a0the\u00a0members. \u00a0There \u00a0will \u00a0be \u00a0full \u00a0consultation \u00a0with \u00a0the \u00a0person \u00a0who \u00a0made \u00a0the\u00a0request \u00a0to \u00a0ensure \u00a0that \u00a0everyone \u00a0understands \u00a0the \u00a0issues \u00a0and \u00a0concerns.<\/p>\n

2.8\u00a0\u00a0 \u00a0Relation \u00a0to \u00a0Human \u00a0Rights \u00a0Code<\/h5>\n

The \u00a0obligations \u00a0of \u00a0the \u00a0co-op \u00a0in \u00a0this \u00a0By-law \u00a0are \u00a0intended \u00a0to \u00a0implement\u00a0its \u00a0responsibilities \u00a0under \u00a0the \u00a0Ontario \u00a0Human \u00a0Rights \u00a0Code. \u00a0They \u00a0should\u00a0not \u00a0be \u00a0interpreted \u00a0in \u00a0any \u00a0way \u00a0that \u00a0is \u00a0inconsistent \u00a0with \u00a0the \u00a0Human\u00a0Rights \u00a0Code \u00a0or \u00a0that \u00a0would \u00a0give \u00a0lesser \u00a0or \u00a0greater \u00a0obligations \u00a0to \u00a0the\u00a0co-op.<\/p>\n

3. DEALING WITH PROBLEMS<\/strong><\/h3>\n
ARTICLE \u00a03.1\u00a0\u00a0 \u00a0Investigate \u00a0complaints<\/h5>\n

The \u00a0co-op \u00a0will \u00a0deal \u00a0with \u00a0complaints \u00a0about \u00a0a \u00a0breach \u00a0of \u00a0this \u00a0By-law \u00a0as\u00a0stated \u00a0in \u00a0this \u00a0By-law. \u00a0The \u00a0board \u00a0of \u00a0directors \u00a0will \u00a0deal \u00a0with \u00a0situations\u00a0that \u00a0it \u00a0becomes \u00a0aware \u00a0of \u00a0whether \u00a0or \u00a0not \u00a0there \u00a0is \u00a0a \u00a0specific \u00a0complaint,\u00a0but \u00a0where \u00a0there \u00a0are \u00a0reasonable \u00a0grounds \u00a0to \u00a0believe \u00a0a \u00a0breach \u00a0of \u00a0the \u00a0By-law \u00a0has \u00a0occurred.<\/p>\n

3.2\u00a0\u00a0 \u00a0Procedure<\/h5>\n

The \u00a0procedure \u00a0for \u00a0complaints \u00a0and \u00a0investigations \u00a0is \u00a0stated \u00a0in \u00a0Attachment\u00a0A.<\/p>\n

3.3\u00a0\u00a0 \u00a0Complaints \u00a0about \u00a0co-op<\/h5>\n

If \u00a0a \u00a0complaint \u00a0is \u00a0established \u00a0about \u00a0the \u00a0conduct \u00a0of \u00a0the \u00a0co-op \u00a0itself, \u00a0or\u00a0directors, \u00a0officers, \u00a0committees \u00a0or \u00a0others \u00a0acting \u00a0on \u00a0behalf \u00a0of \u00a0the \u00a0co-op,\u00a0the \u00a0board \u00a0will \u00a0take \u00a0appropriate \u00a0action \u00a0to \u00a0correct \u00a0the \u00a0situation \u00a0and \u00a0avoid\u00a0any \u00a0repetition.<\/p>\n

\u00b7\u00a0\u00a0 \u00a0The \u00a0action \u00a0could \u00a0include \u00a0such \u00a0things \u00a0as \u00a0one \u00a0or \u00a0more \u00a0of
\no\u00a0\u00a0 \u00a0a \u00a0letter \u00a0of \u00a0apology;
\no\u00a0\u00a0 \u00a0a \u00a0performance \u00a0agreement;
\no\u00a0\u00a0 \u00a0mediation \u00a0or \u00a0conflict \u00a0resolution \u00a0between \u00a0the \u00a0parties;
\no\u00a0\u00a0 \u00a0a \u00a0warning \u00a0or \u00a0reprimand;
\no\u00a0\u00a0 \u00a0removal \u00a0from \u00a0a \u00a0committee;
\no\u00a0\u00a0 \u00a0proceedings \u00a0to \u00a0remove \u00a0someone \u00a0from \u00a0the \u00a0board \u00a0as \u00a0stated \u00a0in \u00a0the\u00a0Organizational \u00a0By-law;
\no\u00a0\u00a0 \u00a0development \u00a0and \u00a0introduction \u00a0of \u00a0policy \u00a0statements \u00a0and\u00a0educational \u00a0initiatives \u00a0to \u00a0avoid \u00a0anything \u00a0similar \u00a0in \u00a0the \u00a0future;
\no\u00a0\u00a0 \u00a0other \u00a0actions \u00a0referred \u00a0to \u00a0in \u00a0this \u00a0By-law.<\/p>\n

\u00b7\u00a0\u00a0 \u00a0If \u00a0the \u00a0individual \u00a0involved \u00a0is \u00a0a \u00a0staff \u00a0member, \u00a0the \u00a0board \u00a0will \u00a0consider\u00a0requirements \u00a0under \u00a0any \u00a0employment \u00a0or \u00a0property \u00a0management\u00a0contract, \u00a0and \u00a0other \u00a0employment \u00a0and \u00a0contractual \u00a0obligations. \u00a0This\u00a0could \u00a0affect \u00a0the \u00a0method \u00a0of \u00a0investigation \u00a0and \u00a0the \u00a0action \u00a0taken. \u00a0The\u00a0board \u00a0will \u00a0obtain \u00a0legal \u00a0advice \u00a0in \u00a0all \u00a0appropriate \u00a0circumstances. \u00a0The\u00a0action \u00a0taken \u00a0could \u00a0include \u00a0such \u00a0things \u00a0as \u00a0one \u00a0or \u00a0more \u00a0of \u00a0the \u00a0items\u00a0stated \u00a0in \u00a0the \u00a0previous \u00a0section \u00a0and\/or<\/p>\n

o\u00a0\u00a0 \u00a0employee \u00a0education \u00a0and \u00a0training;
\no\u00a0\u00a0 \u00a0oral \u00a0reprimand;
\no\u00a0\u00a0 \u00a0written \u00a0reprimand;
\no\u00a0\u00a0 \u00a0suspension;
\no\u00a0\u00a0 \u00a0termination \u00a0of \u00a0employment.<\/p>\n

3.4\u00a0\u00a0 \u00a0Complaints \u00a0about \u00a0members \u00a0of \u00a0the \u00a0co-op \u00a0community<\/h5>\n

If \u00a0a \u00a0complaint \u00a0is \u00a0established \u00a0about \u00a0the \u00a0conduct \u00a0of \u00a0a \u00a0member \u00a0of \u00a0the\u00a0co-op \u00a0community \u00a0who \u00a0is \u00a0not \u00a0acting \u00a0on \u00a0behalf \u00a0of \u00a0the \u00a0co-op, \u00a0the \u00a0board\u00a0will \u00a0decide \u00a0what \u00a0action \u00a0to \u00a0take. \u00a0The \u00a0board\u2019s \u00a0basic \u00a0intent \u00a0will \u00a0be \u00a0to\u00a0resolve \u00a0the \u00a0situation \u00a0amicably \u00a0if \u00a0possible. \u00a0The \u00a0action \u00a0taken \u00a0could\u00a0involve one \u00a0or \u00a0more \u00a0of \u00a0the \u00a0items \u00a0stated \u00a0in \u00a0the \u00a0preceding \u00a0sections.<\/p>\n

3.5\u00a0\u00a0 \u00a0Eviction<\/h5>\n

Breach \u00a0of \u00a0this \u00a0By-law \u00a0can \u00a0be \u00a0grounds \u00a0for \u00a0eviction \u00a0under \u00a0the \u00a0Occupancy\u00a0By-law. \u00a0In \u00a0determining \u00a0whether \u00a0to \u00a0consider \u00a0eviction \u00a0or \u00a0whether \u00a0to\u00a0evict, \u00a0the \u00a0board \u00a0will \u00a0consider \u00a0such \u00a0things \u00a0as:<\/p>\n

\u00b7\u00a0\u00a0 \u00a0the \u00a0evidence \u00a0available \u00a0as \u00a0to \u00a0what \u00a0happened;
\n\u00b7\u00a0\u00a0 \u00a0the \u00a0appropriateness \u00a0of \u00a0eviction \u00a0as \u00a0a \u00a0response, \u00a0considering \u00a0the\u00a0seriousness \u00a0of \u00a0the \u00a0breach \u00a0and \u00a0other \u00a0possible \u00a0solutions \u00a0to \u00a0the\u00a0underlying \u00a0situation;
\n\u00b7\u00a0\u00a0 \u00a0the \u00a0appropriateness \u00a0of \u00a0a \u00a0performance \u00a0agreement \u00a0or \u00a0other\u00a0alternative \u00a0to \u00a0address \u00a0the \u00a0situation;
\n\u00b7\u00a0\u00a0 \u00a0the \u00a0likely \u00a0success \u00a0or \u00a0failure \u00a0of \u00a0legal \u00a0action \u00a0to \u00a0evict;
\n\u00b7\u00a0\u00a0 \u00a0the \u00a0costs \u00a0involved \u00a0in \u00a0evicting \u00a0someone.<\/p>\n

4. RELATION TO OTHER BY-LAWS<\/strong><\/h3>\n
ARTICLE \u00a04.1\u00a0\u00a0 \u00a0Applying \u00a0co-op \u00a0by-laws<\/h5>\n

The \u00a0co-op \u00a0must \u00a0comply \u00a0with \u00a0the \u00a0Human \u00a0Rights \u00a0Code \u00a0when \u00a0applying\u00a0co-op \u00a0by-laws \u00a0and \u00a0other \u00a0co-op \u00a0rules \u00a0and \u00a0decisions. \u00a0If \u00a0any \u00a0by-law, \u00a0rule \u00a0or\u00a0practice \u00a0conflicts \u00a0with \u00a0the \u00a0Human \u00a0Rights \u00a0Code, \u00a0then \u00a0it \u00a0has \u00a0to \u00a0be\u00a0changed. \u00a0If \u00a0the \u00a0manager \u00a0becomes \u00a0aware \u00a0of \u00a0any \u00a0need \u00a0for \u00a0changes, \u00a0the\u00a0manager \u00a0will \u00a0report \u00a0it \u00a0to \u00a0the \u00a0board. \u00a0The \u00a0board \u00a0will \u00a0make \u00a0all \u00a0changes\u00a0that \u00a0are \u00a0needed \u00a0and \u00a0are \u00a0within \u00a0the \u00a0board\u2019s \u00a0authority. \u00a0If \u00a0a \u00a0by-law \u00a0or\u00a0budget \u00a0change \u00a0is \u00a0needed, \u00a0the \u00a0board \u00a0will \u00a0make \u00a0an \u00a0appropriate \u00a0proposal\u00a0to \u00a0the \u00a0members.<\/p>\n

If \u00a0any \u00a0change \u00a0to \u00a0comply \u00a0with \u00a0the \u00a0Human \u00a0Rights \u00a0Code \u00a0is \u00a0needed \u00a0urgently\u00a0and \u00a0cannot \u00a0wait \u00a0for \u00a0a \u00a0members\u2019 \u00a0decision, \u00a0the \u00a0board \u00a0will \u00a0make \u00a0any\u00a0decisions \u00a0that \u00a0are \u00a0needed \u00a0even \u00a0if \u00a0they \u00a0conflict \u00a0with \u00a0the \u00a0by-laws. \u00a0The\u00a0board \u00a0will \u00a0only \u00a0do \u00a0this \u00a0after \u00a0receiving \u00a0a \u00a0written \u00a0opinion \u00a0from \u00a0the\u00a0co-op\u2019s \u00a0lawyer. \u00a0The \u00a0issue \u00a0will \u00a0be \u00a0reported \u00a0at \u00a0a \u00a0members\u2019 \u00a0meeting,\u00a0either \u00a0specifically \u00a0or \u00a0as \u00a0part \u00a0of \u00a0a \u00a0proposal \u00a0for \u00a0a \u00a0by-law \u00a0change.<\/p>\n

4.2\u00a0\u00a0 \u00a0Procedures \u00a0under \u00a0other \u00a0laws \u00a0or \u00a0by-laws<\/h5>\n

Someone \u00a0may \u00a0have \u00a0a \u00a0right \u00a0of \u00a0appeal \u00a0or \u00a0review \u00a0under \u00a0another \u00a0law \u00a0or \u00a0by-\u00a0law, \u00a0such \u00a0as \u00a0if \u00a0the \u00a0board \u00a0decides \u00a0to \u00a0evict \u00a0someone \u00a0or \u00a0if \u00a0a \u00a0membership\u00a0application \u00a0is \u00a0refused. \u00a0If \u00a0the \u00a0member \u00a0or \u00a0applicant \u00a0feels \u00a0that \u00a0the \u00a0original\u00a0decision was in breach \u00a0of \u00a0the \u00a0Human \u00a0Rights \u00a0Code, \u00a0the \u00a0member \u00a0or\u00a0applicant \u00a0may \u00a0file \u00a0a \u00a0complaint \u00a0under \u00a0this \u00a0By-law. \u00a0However, \u00a0the \u00a0member\u00a0or \u00a0applicant \u00a0should \u00a0also \u00a0file \u00a0an \u00a0appeal \u00a0or \u00a0request \u00a0for \u00a0review \u00a0(as\u00a0applicable). \u00a0The \u00a0board \u00a0can \u00a0decide \u00a0to \u00a0deal \u00a0with \u00a0the \u00a0complaint \u00a0and \u00a0the\u00a0appeal \u00a0or \u00a0review \u00a0at \u00a0the \u00a0same \u00a0time \u00a0or \u00a0to \u00a0hold \u00a0action \u00a0on \u00a0one \u00a0until \u00a0the\u00a0other \u00a0is \u00a0decided.<\/p>\n

ATTACHMENT A<\/strong><\/h2>\n

Complaint and Investigation Procedure<\/strong><\/h3>\n

1.\u00a0\u00a0 \u00a0Object: \u00a0The \u00a0objective \u00a0of \u00a0this \u00a0procedure \u00a0is \u00a0to<\/p>\n

\u2022 \u00a0have \u00a0a \u00a0fair, \u00a0prompt \u00a0and \u00a0effective \u00a0investigation \u00a0and \u00a0resolution\u00a0of \u00a0complaints;<\/p>\n

\u2022 \u00a0avoid \u00a0unnecessary \u00a0cost, \u00a0inconvenience \u00a0or \u00a0hardship \u00a0on \u00a0any\u00a0party;<\/p>\n

\u2022 \u00a0have \u00a0due \u00a0regard \u00a0to \u00a0the \u00a0dignity \u00a0and \u00a0the \u00a0rights \u00a0of \u00a0persons \u00a0who\u00a0may \u00a0have \u00a0a \u00a0complaint \u00a0or \u00a0may \u00a0be \u00a0complained \u00a0about.<\/p>\n

2.\u00a0\u00a0 \u00a0Complaints \u00a0officer: \u00a0The \u00a0complaints \u00a0officer \u00a0is \u00a0the \u00a0person \u00a0who \u00a0is \u00a0dealing\u00a0with \u00a0a \u00a0specific \u00a0complaint \u00a0on \u00a0behalf \u00a0of \u00a0the \u00a0co-op. \u00a0The \u00a0complaints \u00a0officer\u00a0will \u00a0be \u00a0designated \u00a0by \u00a0the \u00a0board \u00a0after \u00a0a \u00a0complaint \u00a0is \u00a0reported \u00a0to \u00a0it. \u00a0The\u00a0complaints \u00a0officer \u00a0may \u00a0or \u00a0may \u00a0not \u00a0be \u00a0a \u00a0director \u00a0or \u00a0a \u00a0staff \u00a0member, \u00a0or \u00a0an\u00a0elected \u00a0member \u00a0of \u00a0the \u00a0Reconciliation \u00a0Committee \u00a0or \u00a0PIPED, \u00a0but \u00a0should \u00a0be\u00a0someone \u00a0respected \u00a0within \u00a0the \u00a0co-op \u00a0community \u00a0who \u00a0does \u00a0not \u00a0have \u00a0any\u00a0conflict \u00a0of \u00a0interest \u00a0relating \u00a0to \u00a0the \u00a0complaint.<\/p>\n

3.\u00a0\u00a0 \u00a0The \u00a0complaints \u00a0officer \u00a0will \u00a0take \u00a0the \u00a0lead \u00a0role \u00a0in \u00a0dealing \u00a0with \u00a0the\u00a0complaint \u00a0and \u00a0making \u00a0sure \u00a0that \u00a0the \u00a0procedures \u00a0in \u00a0this \u00a0Attachment \u00a0are\u00a0followed \u00a0in \u00a0a \u00a0timely \u00a0way. \u00a0In \u00a0some \u00a0cases \u00a0the \u00a0complaints \u00a0officer \u00a0will \u00a0handle\u00a0the \u00a0investigation \u00a0of \u00a0the \u00a0complaint. \u00a0In \u00a0other \u00a0situations \u00a0an \u00a0outside\u00a0investigator \u00a0will \u00a0be \u00a0appointed \u00a0to \u00a0work \u00a0with \u00a0the \u00a0complaints \u00a0officer \u00a0as\u00a0stated \u00a0in \u00a0this \u00a0Attachment.<\/p>\n

4.\u00a0\u00a0 \u00a0Mediation: \u00a0If \u00a0the \u00a0parties \u00a0to \u00a0the \u00a0complaint \u00a0are \u00a0prepared \u00a0to \u00a0mediate \u00a0their\u00a0differences, \u00a0the \u00a0co-op \u00a0will \u00a0arrange \u00a0for \u00a0mediation. \u00a0This \u00a0can \u00a0happen \u00a0at \u00a0any\u00a0time \u00a0during \u00a0the \u00a0investigation \u00a0process \u00a0and \u00a0the \u00a0process \u00a0will \u00a0be \u00a0suspended\u00a0until \u00a0the \u00a0mediation \u00a0is \u00a0complete. \u00a0The \u00a0complaints \u00a0officer \u00a0can \u00a0suggest\u00a0mediation \u00a0to \u00a0the \u00a0parties. \u00a0The \u00a0cost \u00a0of \u00a0the \u00a0mediator \u00a0will \u00a0be \u00a0paid \u00a0by \u00a0the\u00a0co-op.<\/p>\n

MAKING \u00a0COMPLAINTS<\/strong><\/h5>\n

5.\u00a0\u00a0 \u00a0Making \u00a0a \u00a0complaint: \u00a0Members, \u00a0residents, \u00a0staff \u00a0of \u00a0the \u00a0co-op, \u00a0applicants\u00a0for \u00a0membership \u00a0and \u00a0persons \u00a0who \u00a0visit \u00a0the \u00a0co-op \u00a0property \u00a0can \u00a0make \u00a0a\u00a0complaint \u00a0about \u00a0a \u00a0violation \u00a0of \u00a0the \u00a0Human \u00a0Rights \u00a0By-law.<\/p>\n

6.\u00a0\u00a0 \u00a0A \u00a0complaint \u00a0can \u00a0be \u00a0about \u00a0something \u00a0that \u00a0happened \u00a0to \u00a0the \u00a0complainant \u00a0or\u00a0another \u00a0person \u00a0or \u00a0that \u00a0calls \u00a0the \u00a0co-op\u2019s \u00a0attention \u00a0to \u00a0a \u00a0situation \u00a0or\u00a0problem.<\/p>\n

7.\u00a0\u00a0 \u00a0In \u00a0writing: \u00a0A \u00a0complaint \u00a0must \u00a0be \u00a0in \u00a0writing \u00a0and \u00a0signed \u00a0by \u00a0the \u00a0person\u00a0making \u00a0the \u00a0complaint. \u00a0It \u00a0should \u00a0be \u00a0delivered \u00a0to \u00a0the \u00a0co-op \u00a0manager. \u00a0If \u00a0the\u00a0complaint \u00a0is \u00a0about \u00a0the \u00a0manager, \u00a0it \u00a0can \u00a0be \u00a0delivered \u00a0to \u00a0the \u00a0President. \u00a0If \u00a0it\u00a0is \u00a0about \u00a0both \u00a0the \u00a0manager \u00a0and \u00a0the \u00a0President, \u00a0it \u00a0can \u00a0be \u00a0delivered \u00a0to \u00a0any\u00a0director.<\/p>\n

8.\u00a0\u00a0 \u00a0If \u00a0someone \u00a0has \u00a0difficulty \u00a0putting \u00a0their \u00a0complaint \u00a0in \u00a0writing, \u00a0the \u00a0person\u00a0who \u00a0receives \u00a0the \u00a0complaint \u00a0should \u00a0help \u00a0them \u00a0to \u00a0do \u00a0this. \u00a0In \u00a0doing \u00a0this \u00a0they\u00a0should \u00a0make \u00a0sure \u00a0to \u00a0write \u00a0out \u00a0the \u00a0person\u2019s \u00a0complaint \u00a0and \u00a0not \u00a0to \u00a0change\u00a0the \u00a0complaint \u00a0or \u00a0put \u00a0words \u00a0in \u00a0the \u00a0person\u2019s \u00a0mouth.<\/p>\n

9.\u00a0\u00a0 \u00a0Complaint \u00a0Form:<\/strong> \u00a0Attachment \u00a0B \u00a0is \u00a0a \u00a0Form \u00a0that \u00a0can \u00a0be \u00a0used \u00a0for \u00a0complaints.<\/p>\n

10.\u00a0\u00a0 \u00a0Confidentiality \u00a0and \u00a0disclosure: \u00a0The \u00a0person \u00a0who \u00a0receives \u00a0the \u00a0complaint\u00a0will \u00a0explain \u00a0the \u00a0confidentiality \u00a0and \u00a0disclosure \u00a0provisions \u00a0in \u00a0Attachment \u00a0B\u00a0to \u00a0the \u00a0person \u00a0who \u00a0submits \u00a0it.<\/p>\n

11.\u00a0\u00a0 \u00a0A \u00a0complaint \u00a0will \u00a0be \u00a0accepted \u00a0if \u00a0not \u00a0on \u00a0Attachment \u00a0B, \u00a0but \u00a0the \u00a0person \u00a0who\u00a0submits \u00a0it \u00a0will \u00a0be \u00a0asked \u00a0to \u00a0sign \u00a0a \u00a0document \u00a0stating \u00a0they \u00a0understand \u00a0the\u00a0confidentiality \u00a0and \u00a0disclosure \u00a0rules. \u00a0The \u00a0document \u00a0may \u00a0use \u00a0the \u00a0relevant\u00a0wording \u00a0from \u00a0Attachment \u00a0B.<\/p>\n

12.\u00a0\u00a0 \u00a0Time \u00a0Limit: \u00a0Unless \u00a0there \u00a0are \u00a0special \u00a0circumstances, \u00a0a \u00a0complaint \u00a0should\u00a0be \u00a0filed \u00a0within \u00a0six \u00a0months \u00a0from \u00a0the \u00a0time \u00a0when \u00a0the \u00a0violation \u00a0took \u00a0place, \u00a0or\u00a0if \u00a0it \u00a0took \u00a0place \u00a0over \u00a0a \u00a0period \u00a0of \u00a0time, \u00a0six \u00a0months \u00a0from \u00a0the \u00a0last \u00a0incident<\/p>\n

DEALING \u00a0WITH \u00a0COMPLAINTS<\/strong><\/h5>\n

13.\u00a0\u00a0 \u00a0Informal \u00a0resolution:<\/strong> \u00a0Depending \u00a0on \u00a0the \u00a0nature \u00a0of \u00a0the \u00a0complaint, \u00a0the\u00a0person \u00a0who \u00a0receives \u00a0it \u00a0may \u00a0try \u00a0to \u00a0resolve \u00a0the \u00a0situation \u00a0informally, \u00a0such \u00a0as\u00a0by \u00a0consulting \u00a0with \u00a0the \u00a0parties \u00a0involved \u00a0and \u00a0assisting \u00a0them \u00a0to \u00a0come \u00a0to\u00a0agreement \u00a0on \u00a0the \u00a0issue.<\/p>\n

14.\u00a0\u00a0 \u00a0Initial \u00a0report \u00a0to \u00a0board:<\/strong> \u00a0Whoever \u00a0receives \u00a0a \u00a0complaint \u00a0will \u00a0report \u00a0the\u00a0complaint \u00a0to \u00a0the \u00a0board. \u00a0In \u00a0sensitive \u00a0situations \u00a0the \u00a0initial \u00a0report \u00a0to \u00a0the\u00a0board \u00a0may \u00a0leave \u00a0out \u00a0the \u00a0names \u00a0and \u00a0identifying \u00a0features \u00a0of \u00a0one \u00a0or \u00a0more \u00a0of\u00a0the \u00a0parties \u00a0involved, \u00a0unless \u00a0the \u00a0board \u00a0decides \u00a0that \u00a0it \u00a0needs \u00a0to \u00a0know \u00a0that\u00a0information. \u00a0If \u00a0the \u00a0complaint \u00a0is \u00a0about \u00a0a \u00a0director, \u00a0the \u00a0director \u00a0will \u00a0be\u00a0told\u00a0only\u00a0that \u00a0there \u00a0has \u00a0been \u00a0a \u00a0complaint \u00a0and \u00a0told \u00a0not \u00a0to \u00a0be \u00a0present \u00a0at \u00a0the\u00a0board \u00a0meeting \u00a0when \u00a0it \u00a0is \u00a0discussed. \u00a0This \u00a0rule \u00a0will \u00a0not \u00a0apply \u00a0if \u00a0it \u00a0would\u00a0prevent \u00a0the \u00a0board \u00a0from \u00a0having \u00a0a \u00a0quorum. \u00a0The \u00a0director \u00a0will \u00a0be \u00a0given \u00a0more\u00a0information \u00a0about \u00a0the \u00a0complaint \u00a0later, \u00a0as \u00a0part \u00a0of \u00a0the \u00a0investigation\u00a0process.<\/p>\n

15.\u00a0\u00a0 \u00a0Board \u00a0action<\/strong>: \u00a0When \u00a0a \u00a0complaint \u00a0is \u00a0reported \u00a0to \u00a0the \u00a0board, \u00a0the \u00a0board \u00a0will\u00a0decide \u00a0what \u00a0steps \u00a0to \u00a0take. \u00a0In \u00a0most \u00a0cases \u00a0the \u00a0board \u00a0will \u00a0appoint \u00a0a\u00a0complaints \u00a0officer \u00a0or \u00a0decide \u00a0that \u00a0the \u00a0manager \u00a0should \u00a0be \u00a0the \u00a0complaints\u00a0officer.<\/p>\n

16.\u00a0\u00a0 \u00a0Depending \u00a0on \u00a0the \u00a0nature \u00a0and \u00a0urgency \u00a0of \u00a0the \u00a0complaint \u00a0the \u00a0board \u00a0may \u00a0also\u00a0do \u00a0such \u00a0things<\/strong> \u00a0as:
\n\u2022\u00a0\u00a0 \u00a0seek \u00a0legal \u00a0advice;
\n\u2022\u00a0\u00a0 \u00a0ask \u00a0the \u00a0local \u00a0co-operative \u00a0housing \u00a0federation \u00a0or \u00a0another \u00a0sector\u00a0body \u00a0to \u00a0advise \u00a0the \u00a0board \u00a0on \u00a0how \u00a0to \u00a0deal \u00a0with \u00a0the \u00a0situation;
\n\u2022\u00a0\u00a0 \u00a0take \u00a0emergency \u00a0steps \u00a0to \u00a0protect \u00a0members, \u00a0residents \u00a0or \u00a0staff;
\n\u2022\u00a0\u00a0 \u00a0take \u00a0action \u00a0under \u00a0an \u00a0employment \u00a0or \u00a0other \u00a0contract \u00a0if\u00a0appropriate.<\/p>\n

17.\u00a0\u00a0 \u00a0Outside \u00a0investigator:<\/strong> \u00a0In \u00a0some \u00a0cases, \u00a0such \u00a0as \u00a0specialized \u00a0or \u00a0exceedingly\u00a0serious \u00a0complaints, \u00a0the \u00a0board \u00a0may \u00a0decide \u00a0to \u00a0appoint \u00a0an \u00a0investigator \u00a0from\u00a0outside \u00a0the \u00a0co-op \u00a0with \u00a0expertise \u00a0in \u00a0that \u00a0type \u00a0of \u00a0investigation. \u00a0The\u00a0investigator \u00a0will \u00a0work \u00a0with \u00a0the \u00a0complaints \u00a0officer \u00a0to \u00a0try \u00a0to \u00a0establish \u00a0what\u00a0happened \u00a0and \u00a0evaluate \u00a0the \u00a0situation \u00a0and \u00a0report \u00a0to \u00a0the \u00a0board.<\/p>\n

18.\u00a0\u00a0 \u00a0Lawyer:<\/strong> \u00a0The \u00a0complaints \u00a0officer \u00a0may \u00a0be \u00a0authorized \u00a0to \u00a0consult \u00a0the \u00a0co-op\u00a0lawyer \u00a0or \u00a0the \u00a0lawyer \u00a0may \u00a0be \u00a0instructed \u00a0to \u00a0be \u00a0the \u00a0outside \u00a0investigator \u00a0or\u00a0be \u00a0present \u00a0at \u00a0interviews \u00a0conducted \u00a0by \u00a0the \u00a0complaints \u00a0officer \u00a0or \u00a0outside\u00a0investigator. \u00a0Where \u00a0there \u00a0is \u00a0a \u00a0possible \u00a0legal \u00a0liability \u00a0on \u00a0the \u00a0part \u00a0of \u00a0the\u00a0co-op, \u00a0the \u00a0co-op \u00a0lawyer \u00a0will \u00a0be \u00a0consulted \u00a0before \u00a0proceeding \u00a0further.<\/p>\n

19.\u00a0\u00a0 \u00a0Employment \u00a0matters<\/strong>: \u00a0The \u00a0procedure \u00a0in \u00a0this \u00a0Attachment \u00a0may \u00a0not \u00a0be\u00a0appropriate \u00a0for \u00a0some \u00a0employment-related \u00a0complaints. \u00a0The \u00a0board \u00a0will\u00a0decide \u00a0on \u00a0the \u00a0procedure \u00a0for \u00a0employment-related \u00a0complaints. \u00a0The \u00a0board\u00a0will \u00a0consult \u00a0the \u00a0co-op\u2019s \u00a0lawyer. \u00a0The \u00a0board \u00a0will \u00a0consider \u00a0any \u00a0procedure\u00a0stated \u00a0in \u00a0a \u00a0staff \u00a0contract.<\/p>\n

20.\u00a0\u00a0 \u00a0Provisions \u00a0in \u00a0this \u00a0Attachment \u00a0and \u00a0the \u00a0Human \u00a0Rights \u00a0By-law \u00a0relating \u00a0to\u00a0staff \u00a0will \u00a0apply \u00a0to \u00a0co-op \u00a0staff \u00a0employed \u00a0by \u00a0a \u00a0management \u00a0company \u00a0with\u00a0any \u00a0adjustments \u00a0that \u00a0may \u00a0be \u00a0necessary.<\/p>\n

21.\u00a0\u00a0 \u00a0Insurance \u00a0company:<\/strong> \u00a0The \u00a0board \u00a0may \u00a0refer \u00a0any \u00a0complaint \u00a0to \u00a0the \u00a0co-op\u2019s\u00a0insurance \u00a0company \u00a0before \u00a0or \u00a0at \u00a0the \u00a0same \u00a0time \u00a0as \u00a0the \u00a0investigation \u00a0of \u00a0the\u00a0complaint.<\/p>\n

22.\u00a0\u00a0 \u00a0No \u00a0admission \u00a0of \u00a0liability:<\/strong> \u00a0The \u00a0complaints \u00a0officer \u00a0and \u00a0outside \u00a0investigator\u00a0are \u00a0not \u00a0authorized \u00a0to \u00a0make \u00a0any \u00a0admission \u00a0of \u00a0liability \u00a0on \u00a0the \u00a0part \u00a0of \u00a0the\u00a0co-op. \u00a0The \u00a0co-op \u00a0lawyer \u00a0and \u00a0the \u00a0insurance \u00a0company \u00a0will \u00a0be \u00a0consulted \u00a0in\u00a0advance \u00a0in \u00a0cases \u00a0where \u00a0an \u00a0admission \u00a0of \u00a0liability \u00a0by \u00a0the \u00a0co-op \u00a0may \u00a0result\u00a0from \u00a0the \u00a0investigation.<\/p>\n

23.\u00a0\u00a0 \u00a0Other \u00a0procedures:<\/strong> \u00a0The \u00a0board \u00a0can \u00a0decide \u00a0to \u00a0follow \u00a0a \u00a0procedure \u00a0other\u00a0than \u00a0the \u00a0one \u00a0stated \u00a0in \u00a0this \u00a0Attachment.<\/p>\n

24.\u00a0\u00a0 \u00a0When \u00a0board \u00a0can \u00a0refuse \u00a0to \u00a0consider \u00a0a \u00a0complaint:<\/strong> \u00a0The \u00a0board \u00a0can \u00a0decide\u00a0not \u00a0to \u00a0consider \u00a0a \u00a0complaint \u00a0or \u00a0take \u00a0any \u00a0action \u00a0on \u00a0a \u00a0complaint. \u00a0This \u00a0could\u00a0be \u00a0because \u00a0it \u00a0is \u00a0clear \u00a0that \u00a0the \u00a0complaint \u00a0is \u00a0without \u00a0merit, \u00a0trivial,\u00a0frivolous, \u00a0made \u00a0in \u00a0bad \u00a0faith \u00a0or \u00a0it \u00a0could \u00a0be \u00a0for \u00a0other \u00a0reasons. \u00a0The \u00a0decision\u00a0must \u00a0be \u00a0made \u00a0by \u00a0motion \u00a0appearing \u00a0in \u00a0the \u00a0confidential \u00a0minutes \u00a0of \u00a0a \u00a0board\u00a0meeting.<\/p>\n

25.\u00a0\u00a0 \u00a0Interim \u00a0Action:<\/strong> \u00a0While \u00a0a \u00a0complaint \u00a0is \u00a0being \u00a0considered, \u00a0the \u00a0board \u00a0can\u00a0decide \u00a0to \u00a0take \u00a0immediate \u00a0action \u00a0until \u00a0the \u00a0investigation \u00a0is \u00a0complete.<\/p>\n

Depending \u00a0on \u00a0the \u00a0circumstances \u00a0this \u00a0could \u00a0include \u00a0such \u00a0things \u00a0as:<\/p>\n

\u2022\u00a0\u00a0 \u00a0try \u00a0to \u00a0limit \u00a0contact \u00a0between \u00a0the \u00a0complainant \u00a0and \u00a0the \u00a0person\u00a0complained \u00a0of;
\n\u2022\u00a0\u00a0 \u00a0provide \u00a0extra \u00a0security, \u00a0if \u00a0appropriate;
\n\u2022\u00a0\u00a0 \u00a0arrange \u00a0for \u00a0counselling \u00a0or \u00a0other \u00a0help, \u00a0if \u00a0appropriate;
\n\u2022\u00a0\u00a0 \u00a0consider \u00a0giving \u00a0staff \u00a0a \u00a0leave \u00a0of \u00a0absence;
\n\u2022\u00a0\u00a0 \u00a0removal \u00a0of \u00a0someone \u00a0from \u00a0the \u00a0On-call \u00a0or \u00a0other \u00a0committees.<\/p>\n

INVESTIGATION \u00a0PROCESS<\/strong><\/h5>\n

26.\u00a0\u00a0 \u00a0Investigation \u00a0and \u00a0report<\/strong>: \u00a0After \u00a0the \u00a0initial \u00a0report \u00a0to \u00a0the \u00a0board, \u00a0then\u00a0unless \u00a0the \u00a0board \u00a0has \u00a0decided \u00a0something \u00a0else, \u00a0the \u00a0complaint \u00a0will \u00a0be\u00a0investigated \u00a0and \u00a0a \u00a0report \u00a0prepared \u00a0for \u00a0the \u00a0board. \u00a0The \u00a0investigation \u00a0will\u00a0be \u00a0conducted \u00a0by \u00a0the \u00a0complaints \u00a0officer \u00a0or \u00a0an \u00a0outside \u00a0investigator \u00a0with\u00a0the \u00a0involvement \u00a0of \u00a0the \u00a0complaints \u00a0officer. \u00a0This \u00a0part \u00a0of \u00a0the \u00a0Attachment\u00a0refers \u00a0to \u00a0the \u00a0complaints \u00a0officer, \u00a0but \u00a0the \u00a0duties \u00a0and \u00a0activities \u00a0could \u00a0be\u00a0performed \u00a0partly \u00a0by \u00a0an \u00a0outside \u00a0investigator.<\/p>\n

27.\u00a0\u00a0 \u00a0Disclosure \u00a0of \u00a0Complaint:<\/strong> \u00a0The \u00a0complaints \u00a0officer \u00a0will \u00a0show \u00a0the \u00a0complaint\u00a0to \u00a0the \u00a0party \u00a0complained \u00a0about. \u00a0The \u00a0complaints \u00a0officer \u00a0may \u00a0decide \u00a0to \u00a0give\u00a0that \u00a0person \u00a0a \u00a0copy. \u00a0This \u00a0is \u00a0subject \u00a0to \u00a0the \u00a0next \u00a0paragraph.<\/p>\n

28.\u00a0\u00a0 \u00a0Reprisals:<\/strong> \u00a0Where \u00a0reprisals \u00a0are \u00a0an \u00a0issue, \u00a0the \u00a0board \u00a0may \u00a0decide \u00a0to \u00a0withhold\u00a0the \u00a0name \u00a0or \u00a0identifying \u00a0details \u00a0of \u00a0the \u00a0person \u00a0who \u00a0complained. \u00a0The \u00a0other\u00a0party \u00a0may \u00a0only \u00a0be \u00a0provided \u00a0with \u00a0a \u00a0summary \u00a0of \u00a0the \u00a0complaint \u00a0in \u00a0order \u00a0to\u00a0prevent \u00a0identification. \u00a0This \u00a0should \u00a0only \u00a0be \u00a0done \u00a0in \u00a0the \u00a0most \u00a0extreme\u00a0circumstances.<\/p>\n

29.\u00a0\u00a0 \u00a0Representation:<\/strong> \u00a0The \u00a0party \u00a0who \u00a0complained \u00a0and \u00a0the \u00a0party \u00a0complained\u00a0about \u00a0can \u00a0have \u00a0a \u00a0lawyer \u00a0or \u00a0other \u00a0representative \u00a0present \u00a0at \u00a0any \u00a0interview\u00a0or \u00a0to \u00a0represent \u00a0that \u00a0party \u00a0generally.<\/p>\n

30.\u00a0\u00a0 \u00a0Interviews \u00a0and \u00a0review \u00a0of \u00a0files<\/strong>: \u00a0The \u00a0complaints \u00a0officer \u00a0will \u00a0be \u00a0entitled \u00a0to\u00a0interview \u00a0persons \u00a0and \u00a0review \u00a0co-op \u00a0files \u00a0and \u00a0inspect \u00a0parts \u00a0of \u00a0the \u00a0co-op\u00a0property, \u00a0as \u00a0necessary \u00a0for \u00a0the \u00a0investigation. \u00a0This \u00a0will \u00a0be \u00a0subject \u00a0to\u00a0applicable \u00a0laws.<\/p>\n

31.\u00a0\u00a0 \u00a0Comments \u00a0in \u00a0response \u00a0to \u00a0complaint<\/strong>: \u00a0The \u00a0complaints \u00a0officer \u00a0will \u00a0ask \u00a0the\u00a0party \u00a0complained \u00a0about \u00a0for \u00a0comments. \u00a0These \u00a0should \u00a0be \u00a0in \u00a0writing, \u00a0but\u00a0the \u00a0complaints \u00a0officer \u00a0may \u00a0accept \u00a0oral \u00a0comments.<\/p>\n

32.\u00a0\u00a0 \u00a0Written \u00a0record \u00a0of \u00a0interviews:<\/strong> \u00a0The \u00a0complaints \u00a0officer \u00a0may \u00a0prepare \u00a0a\u00a0written \u00a0statement \u00a0based \u00a0on \u00a0interviews \u00a0and \u00a0ask \u00a0the \u00a0person \u00a0interviewed \u00a0to\u00a0sign \u00a0the \u00a0statement, \u00a0with \u00a0or \u00a0without \u00a0changes, \u00a0to \u00a0verify \u00a0the \u00a0contents.<\/p>\n

33.\u00a0\u00a0 \u00a0Information \u00a0on \u00a0investigation \u00a0progress<\/strong>: \u00a0The \u00a0complaints \u00a0officer \u00a0will \u00a0keep\u00a0the \u00a0party \u00a0who \u00a0complained \u00a0and \u00a0the \u00a0party \u00a0complained \u00a0about \u00a0informed \u00a0of\u00a0the \u00a0status \u00a0of \u00a0the \u00a0investigation.<\/p>\n

34.\u00a0\u00a0 \u00a0Failure \u00a0to \u00a0co-operate<\/strong>: \u00a0The \u00a0party \u00a0complained \u00a0about \u00a0may \u00a0refuse \u00a0to\u00a0co-operate \u00a0with \u00a0the \u00a0complaints \u00a0officer \u00a0and \u00a0may \u00a0refuse \u00a0to \u00a0answer\u00a0questions, \u00a0whether \u00a0oral \u00a0or \u00a0in \u00a0writing. \u00a0Failure \u00a0to \u00a0co-operate \u00a0or \u00a0answer\u00a0questions \u00a0may \u00a0result \u00a0in \u00a0an \u00a0adverse \u00a0inference \u00a0by \u00a0the \u00a0complaints \u00a0officer.<\/p>\n

35.\u00a0\u00a0 \u00a0Right \u00a0of \u00a0response \u00a0to \u00a0go \u00a0to \u00a0board<\/strong>: \u00a0The \u00a0party \u00a0complained \u00a0about \u00a0will \u00a0have\u00a0the \u00a0right \u00a0to \u00a0respond \u00a0to \u00a0any \u00a0complaint \u00a0in \u00a0writing \u00a0and \u00a0to \u00a0have \u00a0the \u00a0written\u00a0response \u00a0form \u00a0part \u00a0of \u00a0the \u00a0report \u00a0to \u00a0the \u00a0board.<\/p>\n

36.\u00a0\u00a0 \u00a0Complaints \u00a0officer\u2019s \u00a0report<\/strong>: \u00a0The \u00a0complaints \u00a0officer, \u00a0investigator \u00a0or \u00a0co-op\u00a0lawyer \u00a0will \u00a0give \u00a0a \u00a0written \u00a0report \u00a0to \u00a0the \u00a0board. \u00a0This \u00a0will \u00a0be \u00a0confidential\u00a0and \u00a0will \u00a0not \u00a0be \u00a0shown \u00a0to \u00a0either \u00a0the \u00a0party \u00a0who \u00a0complained \u00a0or \u00a0the \u00a0party\u00a0complained \u00a0about \u00a0unless \u00a0the \u00a0board \u00a0decides \u00a0to \u00a0show \u00a0it \u00a0to \u00a0them. \u00a0The \u00a0report\u00a0should \u00a0summarize \u00a0the \u00a0position \u00a0of \u00a0the \u00a0party \u00a0who \u00a0complained \u00a0and \u00a0the \u00a0party\u00a0complained \u00a0about, \u00a0the \u00a0steps \u00a0in \u00a0the \u00a0investigation \u00a0process, \u00a0the \u00a0conclusions\u00a0of \u00a0the \u00a0complaints \u00a0officer \u00a0and \u00a0any \u00a0recommendations.<\/p>\n

37.\u00a0\u00a0 \u00a0Timing<\/strong>: \u00a0The \u00a0investigation \u00a0will \u00a0be \u00a0completed \u00a0as \u00a0quickly \u00a0as \u00a0possible. \u00a0It\u00a0should \u00a0not \u00a0normally \u00a0take \u00a0more \u00a0than \u00a021 \u00a0days \u00a0and \u00a0sometimes \u00a0much \u00a0less.\u00a0The \u00a0delivery \u00a0of \u00a0the \u00a0report \u00a0should \u00a0be \u00a0timed \u00a0in \u00a0relation \u00a0to \u00a0a \u00a0board \u00a0meeting\u00a0so \u00a0that \u00a0the \u00a0board \u00a0can \u00a0take \u00a0action \u00a0as \u00a0soon \u00a0as \u00a0possible.<\/p>\n

BOARD \u00a0DECISION<\/strong><\/h5>\n

38.\u00a0\u00a0 \u00a0The \u00a0board \u00a0will \u00a0evaluate \u00a0the \u00a0complaint \u00a0and \u00a0the \u00a0report. \u00a0If \u00a0the \u00a0board\u00a0determines \u00a0that \u00a0the \u00a0complaint \u00a0has \u00a0merit, \u00a0the \u00a0board \u00a0can \u00a0take \u00a0action \u00a0as \u00a0it\u00a0considers \u00a0appropriate, \u00a0including \u00a0the \u00a0actions \u00a0stated \u00a0in \u00a0the \u00a0Human \u00a0Rights\u00a0By-law.<\/p>\n

RECORDS \u00a0OF \u00a0COMPLAINTS<\/strong><\/h5>\n

39.\u00a0\u00a0 \u00a0Member\u2019s \u00a0file<\/strong>: \u00a0If \u00a0the \u00a0board \u00a0determines \u00a0that \u00a0a \u00a0complaint \u00a0against \u00a0a\u00a0member \u00a0has \u00a0merit, \u00a0the \u00a0complaint, \u00a0any \u00a0report \u00a0and \u00a0a \u00a0record \u00a0of \u00a0the \u00a0board\u2019s\u00a0decision \u00a0on \u00a0it, \u00a0and \u00a0the \u00a0supporting \u00a0papers, \u00a0will \u00a0be \u00a0placed \u00a0in \u00a0the \u00a0member\u2019s\u00a0file, \u00a0unless \u00a0the \u00a0board \u00a0decides \u00a0not \u00a0to \u00a0do \u00a0this. \u00a0This \u00a0record \u00a0will \u00a0be \u00a0removed\u00a0from \u00a0the \u00a0file \u00a0by \u00a0the \u00a0manager \u00a0two \u00a0years \u00a0after \u00a0insertion, \u00a0if \u00a0no \u00a0further\u00a0meritorious \u00a0complaints\u00a0have \u00a0been \u00a0made \u00a0within \u00a0the \u00a0two-year \u00a0period.<\/p>\n

40.\u00a0\u00a0 \u00a0Staff \u00a0file<\/strong>: \u00a0If \u00a0the \u00a0board \u00a0determines \u00a0that \u00a0a \u00a0complaint \u00a0against \u00a0staff \u00a0has\u00a0merit, \u00a0the \u00a0complaint, \u00a0any \u00a0report \u00a0and \u00a0a \u00a0record \u00a0of \u00a0the \u00a0board\u2019s \u00a0decision \u00a0on\u00a0it \u00a0and \u00a0the \u00a0supporting \u00a0papers \u00a0will \u00a0be \u00a0placed \u00a0in \u00a0the \u00a0individual \u00a0staff\u00a0member\u2019s \u00a0file, \u00a0unless \u00a0the \u00a0board \u00a0decides \u00a0not \u00a0to \u00a0do \u00a0this. \u00a0This \u00a0record \u00a0will \u00a0be\u00a0removed \u00a0from \u00a0the \u00a0file \u00a0by \u00a0the \u00a0President \u00a0two \u00a0years \u00a0after \u00a0insertion, \u00a0if \u00a0no\u00a0further\u00a0meritorious\u00a0complaints\u00a0have \u00a0been \u00a0made \u00a0within \u00a0the \u00a0two-year\u00a0period. \u00a0If \u00a0the \u00a0board \u00a0decided \u00a0that \u00a0progressive \u00a0discipline \u00a0at \u00a0the \u00a0level \u00a0of\u00a0written \u00a0reprimand \u00a0and\/or \u00a0warning \u00a0or \u00a0greater \u00a0was \u00a0not \u00a0warranted, \u00a0the \u00a0two-year \u00a0period \u00a0will \u00a0be \u00a0reduced \u00a0to \u00a0one \u00a0year.<\/p>\n

41.\u00a0\u00a0 \u00a0When \u00a0no \u00a0action \u00a0on \u00a0complaint<\/strong>: \u00a0If \u00a0the \u00a0board \u00a0refuses \u00a0to \u00a0consider \u00a0a\u00a0complaint \u00a0or \u00a0determines \u00a0that \u00a0a \u00a0complaint \u00a0does \u00a0not \u00a0have \u00a0merit \u00a0or \u00a0decides\u00a0not \u00a0to \u00a0take \u00a0action \u00a0on \u00a0a \u00a0complaint, \u00a0the \u00a0complaint, \u00a0any \u00a0report \u00a0and \u00a0other\u00a0papers \u00a0relating \u00a0to \u00a0it \u00a0will \u00a0not \u00a0be \u00a0placed \u00a0in \u00a0the \u00a0employee\u2019s \u00a0or \u00a0member\u2019s\u00a0file, \u00a0unless \u00a0the \u00a0board \u00a0decides \u00a0to \u00a0place \u00a0them \u00a0in \u00a0the \u00a0file. \u00a0They \u00a0will \u00a0be\u00a0retained \u00a0in \u00a0a \u00a0separate \u00a0file \u00a0dealing \u00a0with \u00a0complaints \u00a0and \u00a0will \u00a0not \u00a0be \u00a0used\u00a0for \u00a0ordinary \u00a0matters, \u00a0such \u00a0as \u00a0letters \u00a0of \u00a0reference.<\/p>\n

42.\u00a0\u00a0 \u00a0After \u00a0removal<\/strong>: \u00a0After \u00a0a \u00a0complaint, \u00a0report \u00a0and \u00a0any \u00a0other \u00a0papers \u00a0relating \u00a0to\u00a0it \u00a0have \u00a0been \u00a0removed \u00a0from \u00a0the \u00a0employee\u2019s \u00a0or \u00a0member\u2019s \u00a0file, \u00a0or \u00a0if \u00a0they\u00a0are \u00a0not \u00a0placed \u00a0in \u00a0one \u00a0of \u00a0these \u00a0files, \u00a0they \u00a0will \u00a0be \u00a0retained \u00a0in \u00a0the \u00a0separate\u00a0file \u00a0dealing \u00a0with \u00a0complaints \u00a0and \u00a0will \u00a0not \u00a0be \u00a0used \u00a0for \u00a0ordinary \u00a0matters,\u00a0such \u00a0as \u00a0letters \u00a0of \u00a0reference.<\/p>\n

CONFIDENTIALITY<\/strong><\/h5>\n

43.\u00a0\u00a0 \u00a0General:<\/strong> \u00a0All \u00a0persons \u00a0involved \u00a0should \u00a0at \u00a0all \u00a0times \u00a0be \u00a0conscious \u00a0of \u00a0the\u00a0sensitivity \u00a0of \u00a0complaints \u00a0and \u00a0their \u00a0subject \u00a0matter \u00a0and \u00a0should \u00a0only \u00a0collect\u00a0information \u00a0that \u00a0is \u00a0relevant \u00a0to \u00a0the \u00a0complaint \u00a0and \u00a0should \u00a0maintain \u00a0strict\u00a0confidentiality \u00a0about \u00a0that \u00a0information \u00a0and \u00a0avoid \u00a0disclosure \u00a0except \u00a0to\u00a0persons \u00a0who \u00a0have \u00a0a \u00a0need \u00a0to \u00a0know. \u00a0This \u00a0includes \u00a0information \u00a0about \u00a0the\u00a0fact\u00a0that\u00a0there \u00a0was \u00a0a \u00a0complaint \u00a0and \u00a0about \u00a0the \u00a0investigation.<\/p>\n

44.\u00a0\u00a0 \u00a0Information \u00a0to \u00a0representatives<\/strong>: \u00a0The \u00a0party \u00a0who \u00a0filed \u00a0the \u00a0complaint \u00a0and\u00a0the \u00a0party \u00a0complained \u00a0about \u00a0are \u00a0not \u00a0authorized \u00a0to \u00a0provide \u00a0their \u00a0lawyer \u00a0(or\u00a0anyone \u00a0else) \u00a0with \u00a0confidential \u00a0or \u00a0personal \u00a0information \u00a0about \u00a0the \u00a0co-op \u00a0or\u00a0any \u00a0employee, \u00a0member \u00a0or \u00a0occupant. \u00a0The \u00a0complaints \u00a0officer \u00a0will \u00a0provide\u00a0the \u00a0lawyer \u00a0or \u00a0other \u00a0representative \u00a0with \u00a0all \u00a0necessary \u00a0information, \u00a0but\u00a0only \u00a0if \u00a0the \u00a0complaints \u00a0officer \u00a0is \u00a0satisfied \u00a0that \u00a0there \u00a0are \u00a0adequate\u00a0safeguards \u00a0in \u00a0place. \u00a0These \u00a0safeguards \u00a0could \u00a0include \u00a0such \u00a0things \u00a0as\u00a0deleting \u00a0the \u00a0names \u00a0of \u00a0persons, \u00a0deleting \u00a0irrelevant \u00a0information \u00a0and\u00a0obtaining \u00a0a \u00a0confidentiality \u00a0agreement \u00a0from \u00a0the \u00a0lawyer \u00a0or \u00a0other\u00a0representative. \u00a0The \u00a0confidentiality \u00a0agreement \u00a0could \u00a0include \u00a0such \u00a0things\u00a0as \u00a0keeping \u00a0the \u00a0information \u00a0confidential, \u00a0limiting \u00a0copying \u00a0of \u00a0the\u00a0information \u00a0and \u00a0returning \u00a0the \u00a0information \u00a0when \u00a0the \u00a0matter \u00a0is \u00a0completed.<\/p>\n

45.\u00a0\u00a0 \u00a0Report \u00a0of \u00a0investigation<\/strong>: \u00a0The \u00a0report \u00a0of \u00a0the \u00a0complaints \u00a0officer \u00a0and \u00a0any\u00a0outside \u00a0investigator \u00a0should \u00a0not \u00a0reveal \u00a0more \u00a0than \u00a0is \u00a0necessary \u00a0to \u00a0report \u00a0on\u00a0the \u00a0investigation. \u00a0It \u00a0should \u00a0include \u00a0a \u00a0record \u00a0of \u00a0all \u00a0relevant \u00a0information.<\/p>\n

46.\u00a0\u00a0 \u00a0Unless \u00a0the \u00a0board \u00a0decides \u00a0something \u00a0else<\/strong>, \u00a0all \u00a0other \u00a0information \u00a0gathered\u00a0in \u00a0connection \u00a0with \u00a0an \u00a0investigation \u00a0that \u00a0is \u00a0not \u00a0in \u00a0the \u00a0report \u00a0should \u00a0be\u00a0retained \u00a0in \u00a0a \u00a0confidential \u00a0location \u00a0in \u00a0the \u00a0co-op \u00a0office \u00a0for \u00a0thirty \u00a0months\u00a0after \u00a0the \u00a0board \u00a0has \u00a0received \u00a0the \u00a0report \u00a0and \u00a0then \u00a0destroyed.<\/p>\n

47.\u00a0\u00a0 \u00a0Board \u00a0action<\/strong>: \u00a0The \u00a0board \u00a0should \u00a0limit \u00a0what \u00a0is \u00a0disclosed \u00a0about \u00a0the \u00a0report\u00a0and \u00a0the \u00a0board\u2019s \u00a0action \u00a0for \u00a0the \u00a0protection \u00a0of \u00a0both \u00a0the \u00a0complainant \u00a0and \u00a0the\u00a0party \u00a0complained \u00a0about. \u00a0This \u00a0is \u00a0true \u00a0even \u00a0when \u00a0a \u00a0complaint \u00a0has \u00a0been\u00a0substantiated.<\/p>\n

48.\u00a0\u00a0 \u00a0Part \u00a0of \u00a0the \u00a0board\u2019s \u00a0decision<\/strong> \u00a0will \u00a0be \u00a0what \u00a0information \u00a0about \u00a0the \u00a0action\u00a0taken \u00a0by \u00a0the \u00a0board \u00a0will \u00a0be \u00a0given \u00a0to \u00a0the \u00a0party \u00a0who \u00a0complained. \u00a0That \u00a0party\u00a0should \u00a0be \u00a0given \u00a0a \u00a0reasonable \u00a0explanation \u00a0of \u00a0what \u00a0the \u00a0board \u00a0has \u00a0done.\u00a0However, \u00a0it \u00a0may \u00a0not \u00a0be \u00a0possible \u00a0to \u00a0give \u00a0that \u00a0person \u00a0all \u00a0the \u00a0information,\u00a0such \u00a0as \u00a0if \u00a0it \u00a0involves \u00a0personal \u00a0health \u00a0information \u00a0about \u00a0the \u00a0other \u00a0party.<\/p>\n

49.\u00a0\u00a0 \u00a0Confidentiality \u00a0of \u00a0records \u00a0of \u00a0complaints<\/strong>: \u00a0The \u00a0materials \u00a0placed \u00a0in \u00a0a\u00a0member\u2019s \u00a0or \u00a0employee\u2019s \u00a0file \u00a0under \u00a0this \u00a0Attachment \u00a0will \u00a0be \u00a0in \u00a0a\u00a0confidential \u00a0part \u00a0of \u00a0the \u00a0file \u00a0and \u00a0will \u00a0not \u00a0be \u00a0available \u00a0to \u00a0the \u00a0member \u00a0or\u00a0employee \u00a0unless \u00a0the \u00a0board \u00a0decides \u00a0something \u00a0else. \u00a0The \u00a0separate \u00a0file\u00a0dealing \u00a0with \u00a0complaints \u00a0referred \u00a0to \u00a0in \u00a0this \u00a0Attachment \u00a0will \u00a0be\u00a0confidential \u00a0and \u00a0will \u00a0not \u00a0be \u00a0available \u00a0except \u00a0to \u00a0staff \u00a0and \u00a0directors \u00a0with \u00a0a\u00a0need \u00a0to \u00a0know.<\/p>\n

 <\/p>\n

ATTACHMENT B<\/strong><\/h2>\n

WOODSWORTH \u00a0HOUSING \u00a0CO-OPERATIVE \u00a0INC.<\/strong><\/p>\n

Human Rights By-law Complaint Form<\/strong><\/p>\n

Please \u00a0print \u00a0or \u00a0type. \u00a0Add \u00a0additional \u00a0pages \u00a0if \u00a0needed.<\/p>\n

Name \u00a0of \u00a0member \u00a0or
\nperson \u00a0making \u00a0complaint: \u00a0_____________________________________________<\/p>\n

Address:\u00a0\u00a0 \u00a0__________________________________________________<\/p>\n

__________________________________________________<\/p>\n

The \u00a0undersigned \u00a0is \u00a0making \u00a0a \u00a0complaint \u00a0to \u00a0the \u00a0co-op \u00a0about \u00a0a \u00a0violation \u00a0of \u00a0the \u00a0co-op\u2019s
\nHuman \u00a0Rights \u00a0By-law.<\/p>\n

1.\u00a0\u00a0 \u00a0Person \u00a0or \u00a0persons \u00a0complained \u00a0about \u00a0____________________________________<\/p>\n

2.\u00a0\u00a0 \u00a0Date \u00a0or \u00a0approximate \u00a0date \u00a0of \u00a0incidents \u00a0___________________________________<\/p>\n

3.\u00a0\u00a0 \u00a0What \u00a0was \u00a0done \u00a0that \u00a0broke \u00a0the \u00a0Human \u00a0Rights \u00a0By-law?<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

4.\u00a0\u00a0 \u00a0I \u00a0am \u00a0enclosing \u00a0the \u00a0following \u00a0documents \u00a0or \u00a0papers, \u00a0if \u00a0any:<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

This \u00a0form \u00a0is \u00a0continued \u00a0on \u00a0the \u00a0next \u00a0page. \u00a0Add \u00a0additional \u00a0pages \u00a0if \u00a0needed.<\/p>\n

5.\u00a0\u00a0 \u00a0The \u00a0following \u00a0are \u00a0people \u00a0who \u00a0know \u00a0something \u00a0about \u00a0this. \u00a0I \u00a0understand
\nthe \u00a0co-op \u00a0may \u00a0wish \u00a0to \u00a0contact \u00a0them:<\/p>\n

 <\/p>\n

6.\u00a0\u00a0 \u00a0I \u00a0understand \u00a0that \u00a0this \u00a0complaint \u00a0may \u00a0be \u00a0shown \u00a0to \u00a0the \u00a0person \u00a0complained
\nabout \u00a0and \u00a0that \u00a0person \u00a0may \u00a0be \u00a0given \u00a0a \u00a0copy.<\/p>\n

7.\u00a0\u00a0 \u00a0I \u00a0understand \u00a0that \u00a0where \u00a0reprisals \u00a0are \u00a0an \u00a0issue, \u00a0the \u00a0board \u00a0of \u00a0directors \u00a0may
\ndecide \u00a0to \u00a0withhold \u00a0my \u00a0name \u00a0or \u00a0identifying \u00a0details \u00a0and \u00a0only \u00a0give \u00a0the \u00a0other
\nparty \u00a0a \u00a0summary \u00a0of \u00a0the \u00a0complaint \u00a0in \u00a0order \u00a0to \u00a0prevent \u00a0identification. \u00a0I
\nunderstand \u00a0that \u00a0the \u00a0board \u00a0does \u00a0this \u00a0only \u00a0in \u00a0the \u00a0most \u00a0extreme
\ncircumstances.<\/p>\n

8.\u00a0\u00a0 \u00a0I \u00a0request \u00a0the \u00a0board \u00a0to \u00a0withhold \u00a0my \u00a0name \u00a0or \u00a0identifying \u00a0details \u00a0and \u00a0only
\ngive \u00a0the \u00a0person \u00a0complained \u00a0about \u00a0a \u00a0summary \u00a0of \u00a0the \u00a0complaint \u00a0as \u00a0stated
\nabove.<\/p>\n

Note: \u00a0Complainant \u00a0must \u00a0initial \u00a0here \u00a0if \u00a0making \u00a0this \u00a0request: \u00a0Initials \u00a0________<\/p>\n

Note: \u00a0The \u00a0board \u00a0will \u00a0only \u00a0consider \u00a0a \u00a0request \u00a0if \u00a0the \u00a0complainant\u2019s \u00a0initials
\nare \u00a0above. \u00a0The \u00a0board \u00a0may \u00a0decide \u00a0not \u00a0to \u00a0agree \u00a0to \u00a0the \u00a0request.<\/p>\n

9.\u00a0\u00a0 \u00a0The \u00a0reasons \u00a0for \u00a0this \u00a0request \u00a0are:<\/p>\n

 <\/p>\n

10.\u00a0\u00a0 \u00a0I \u00a0understand \u00a0that \u00a0the \u00a0Human \u00a0Rights \u00a0By-law \u00a0contains \u00a0other \u00a0rules \u00a0about\u00a0confidentiality \u00a0of \u00a0information, \u00a0including \u00a0that<\/p>\n

\u2022\u00a0\u00a0 \u00a0My \u00a0file \u00a0may \u00a0be \u00a0reviewed \u00a0as \u00a0part \u00a0of \u00a0the \u00a0investigation.<\/p>\n

\u2022\u00a0\u00a0 \u00a0I \u00a0may \u00a0not \u00a0provide \u00a0confidential \u00a0information \u00a0about \u00a0the \u00a0co-op \u00a0or\u00a0anyone \u00a0else \u00a0to \u00a0my \u00a0lawyer \u00a0or \u00a0representative \u00a0except \u00a0through \u00a0a\u00a0complaints \u00a0officer \u00a0chosen \u00a0by \u00a0the \u00a0board \u00a0of \u00a0directors.<\/p>\n

\u2022\u00a0\u00a0 \u00a0The \u00a0report \u00a0of \u00a0the \u00a0investigation \u00a0will \u00a0be \u00a0confidential \u00a0and \u00a0the \u00a0board\u00a0may \u00a0decide \u00a0that \u00a0it \u00a0will \u00a0not \u00a0be \u00a0shown \u00a0to \u00a0me.<\/p>\n

\u2022\u00a0\u00a0 \u00a0The \u00a0action \u00a0taken \u00a0by \u00a0the \u00a0board \u00a0may \u00a0be \u00a0confidential \u00a0and \u00a0I \u00a0may \u00a0be\u00a0given \u00a0only \u00a0limited \u00a0information \u00a0about \u00a0it.<\/p>\n

I \u00a0acknowledge \u00a0that \u00a0I \u00a0have \u00a0received \u00a0a \u00a0copy \u00a0of \u00a0the \u00a0Human \u00a0Rights \u00a0By-law \u00a0and\u00a0I \u00a0have \u00a0had \u00a0an \u00a0opportunity \u00a0to \u00a0read \u00a0it \u00a0before \u00a0signing \u00a0this \u00a0complaint. \u00a0I\u00a0consent \u00a0to \u00a0the \u00a0confidentiality \u00a0and \u00a0other \u00a0rules \u00a0in \u00a0the \u00a0Human \u00a0Rights \u00a0By-law.<\/p>\n

The \u00a0information \u00a0in \u00a0this \u00a0complaint \u00a0is \u00a0accurate \u00a0and \u00a0complete \u00a0to \u00a0the \u00a0best \u00a0of
\nmy \u00a0knowledge.<\/p>\n

Date: \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0_____________________<\/p>\n

Signature: \u00a0____________________________________<\/p>\n

Print \u00a0Name:<\/p>\n

 <\/p>\n

Downloadable PDF of the by-law:<\/span><\/p>\n\n\t\t

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