Accommodation Policy for Residents with Disabilities

Approved at a General Members' Meeting on September 25, 2017

In the Woodsworth Housing Co-op Accommodation Policy for Residents with Disabilities (“the Accommodation Policy”), the term “accommodation” refers to adapting or adjusting policies, procedures, structures, etc. for a resident with a disability, and not to its more common usage as lodging or housing. 

1. Statement of Commitment

Woodsworth Housing Co-operative (“the Co-op”) commits to addressing residents’ needs in a manner consistent with the Ontario Human Rights Code that is inclusive and free of barriers based on disability, unless to do so would cause undue hardship to the Co-op. This Accommodation Policy applies to all residents of the Co-op, as required by the Human Rights Code.

Accommodation will be provided in accordance with the principles of dignity, individualization, and inclusion. The Co-op will work cooperatively, and in a spirit of respect, with all partners in the accommodation process.

Here is the full text which can be read online or downloaded or printed.

Emergency Procedures

Emergency – Call 911

Our address is 133 Wilton near Jarvis and the Esplanade.

Fire in the mid-rise – Shelter In Place

Stay in your unit unless the fire is in your unit and if there are no flames or smoke.

  • Call 911 to report the fire. Report any smoke or flames and say you are staying in your apartment at 133 Wilton Street and give your unit number.
  • Pull the fire alarm in the hallway and yell fire, if it is not ringing already – this notifies your neighbours and the monitoring company.
  • Keep your door shut. If you may need help later, don’t lock it.
  • If you are alone, get a buddy – a neighbour – to stay with you.
  • Stay awake and listen for instructions​.

    If you wish to leave your unit:
    If you want to leave your unit, leave right away.
  • Take essentials with you – ID, medications, money.
  • Lock your door.
  • Pull the firm alarm in the hall if it is not already ringing.
  • Leave the building using nearest exit stairway.
  • Do not use elevator.
  • Call fire department at 911 from a safe location.
  • Meet in the park across Wilton Street.
  • Meet firefighters when they arrive and tell them where the fire is.
    In townhouses, always leave your unit. Call 911.

Sudden Cardiac Arrest

There is an external automated defibrillator on the ground floor lobby in a box beside the elevator.

This is a portable device that checks the heart rhythm and can send an electric shock to the heart to try to restore a normal rhythm.

  1. Call 911 or have someone else do it. The midrise building is at 133 Wilton Street near Jarvis and the Esplanade.
  2. Send someone for the defibrillator.
  3. Take it out of the box and turn it on.
  4. The machine will talk to you. Follow instructions that the machine will give you.
  5. Keep going until paramedics arrive and take over.

Power Outage

* Toronto Hydro Power Outage phone number: (416) 542-8000

  1. Unplug anything that may have been left on at the time of the outage
  2. Ensure electrical stove top and oven are turned off
  3. Turn off water to dishwasher and laundry machine if in use when outage occurred
  4. Leave a light or the radio on so you will know when power is restored
  5. Unplug computers, TVs and other electronics to prevent damage caused by power surges
  6. Once power is restored: plug in only the most essential appliances first and wait 10-15 min. for the electrical system to stabilize before connecting everything else


*Never step into a flooded room as the water could be energized and could shock or electrocute you.

  1. Stay inside and do not travel unless absolutely necessary. Keep children and pets indoors
  2. If you are outdoors
    (a)  Seek shelter immediately
    (b)  Keep everyone away from lakes, rivers, creeks and low-lying areas prone to flooding
  3. 3. If flooding is imminent
    (a)  Remove furniture and other valuables from your basement to prevent water damage
    (b)  If you can safely do it, turn off your furnace, gas and electricity* Toronto and Region Conservation Authority 24-hour flood hotline phone number: (416) 661-6514

Loss of Heat in Winter

(a)  Contact Co-op Office (416) 363-3418
(b)  Phone On-Call at: (416) 809-7851 if unable to reach office staff

No Water

(a)  Contact Co-op Office (416) 363-3418
(b)  Phone On-Call at: (416) 809-7851 if unable to reach office staff
(c)  Ensure you have at least a three-day supply of water for each member of your family in your emergency kit (4 litres per person per day)

72 Hour Emergency Kit

  • enough drinking water for 3 days (4 litres per person per day)
  • battery powered / crank radio & flashlight (+ batteries)
  • 3 day supply of non-perishable food
  • manual can opener
  • first aid kit
  • prescription drugs, medical supplies
  • information sheet about your special needs or disability including contact information for your healthcare provider(s), caregiver(s) or personal attendant(s), or your service animals’ veterinarian, and a detailed list of all prescriptions and medications

Information Source for more information:
“Get Emergency Ready High-rise Living” & “Get Emergency Ready: Your Personal Preparedness Guide” City of Toronto Office of Emergency Management.

Automated defibrillator (AED) in the lobby

There is now an AED in the elevator lobby on the ground floor.

This is a portable device that checks the heart rhythm and can send an electric shock to the heart to try to restore a normal rhythm. AEDs are used to treat sudden cardiac arrest (SCA). SCA is a condition in which the heart suddenly and unexpectedly stops beating.

Take a few moments to see how easy it is to use this life-saving device by watching this YouTube video about the AED.

See also
Emergency Procedures

Seniors’ fitness programs in Woodsworth

Updated:  October 21, 2016

Free programs in the co-op! Exercise programs designed for seniors led by a qualified trainer. 

Tuesdays and Thursdays in the penthouse

3:00 -3:45 pm – Fall Prevention program – balance and gentle exercises. This  program includes an evaluation of balance. Maximum number of members will be evaluated but others can participate.

4:00 – 5:00 pm – Exercise. Chair and standing – More vigorous exercise. 

One and two pound weights and therabands are available. No special gear or clothing required. No floor exercises! 

The S4S contact for this program is member Carol Pasten.

The Hoarding Issue: a guide for Woodsworth


Hoarding generates health and fire hazards, and poses a problem for everyone. The challenge is finding means of dealing with it within the framework of cooperative principles.

Most hoarders do not recognize or acknowledge that they have a problem, and so others must step in to help ameliorate and hopefully turn around the situation. Hoarding is considered a mental health issue because it is involuntary and unconscious, and requires self-awareness remediation as well as “extreme cleaning” of one’s unit to remove fire hazards.

Continue reading “The Hoarding Issue: a guide for Woodsworth”

On-Call Service

For after hours emergencies.


For other emergencies – fire, ambulance, police – call 911.

For City of Toronto services and information, call 311.



Rules By-Law #19



Adopted August 27, 1979; Passed 23 August 1980;
Renamed Schedule A of Original Occupancy By-law No.2
to The Rules By-law No. 19 – Passed 22 March 1990; Consolidated up to April 2010 and adopted by the members on September 30, 2010.  Amended on September 23, 2013 by By-law 75.


Cable Television

Residents may not negotiate any cable television service from any source other than the Co-op's authorized supplier.



Members are allowed to keep pets in the Co-op. Pets must not interfere with another member's use or enjoyment of his/her unit or common areas.

Contained Pets

Pets that are normally contained in a cage, tank or other container may be kept in reasonable quantities and do not have to be registered with the Co-op. Examples of contained pets are birds, fish and small rodents.

Exotic Pets

No exotic pet may be kept by any member in the co-operative. The definition of an "exotic pet" will be left to the discretion of the Board.

Maximum Quantities

No household may have more than two adult pets (eight months or older), except as provided in paragraph 2.


Except as provided in paragraph 2, all pets must be registered with the Co-op.

Each member wishing to register a pet must sign an agreement to abide by this Policy and any decision made by the Board regarding his/her pet. Before signing the agreement, the member must provide, for each pet, the following information to be appended to the agreement: type of animal, name (if any), month and year of birth, description and a picture, plus such other information as the Co-op may require.

Condition of Animals

Pet owners must protect their pets against parasites (including fleas) and diseases. A certificate of inoculation against rabies and distemper for all mammals, plus F.E.R. for cats and hepatitis for dogs, must be filed with the Co-op at the time the pet is registered or when it has reached three months of age, and annually thereafter.

All pets six months of age or older must be spayed or neutered, unless they are being used for authorized breeding purposes, according to sub-paragraph (e). A certificate indicating that the spaying or neutering has taken place, issued by the Humane Society or a licensed veterinarian, must be filed with the Co-op when a pet is registered or within one month of the pet turning six months of age.

The requirement for inoculation, spaying or neutering of a pet may be waived or postponed, as appropriate, if the desirability of such waiver or postponement is confirmed in writing by the Humane Society or a licensed veterinarian. In such case, the pet must be kept inside the owner's unit, or under strict control when outside the unit.

If a certificate referred to in sub-paragraph (a) or (b) is not available because a member has owned a pet for a considerable length of time, then the certificate may be replaced by a written declaration that the pet has been inoculated, spayed or neutered, as appropriate.

Pets may remain unneutered or unspayed for breeding purposes, but only with the express permission in writing of the Co-op. Permission will only be granted to the owners of purebred pets and operators of licensed catteries. Breeding papers and proof of cattery registration must be filed with the Co-op before such an exemption will be granted.


STOOP AND SCOOP! A member must clean up any mess created by his/her pet through natural body functions or otherwise.

A member must repair any damage to the property of the Co-op or another member caused by his/her pet.

A member must control his/her pet to prevent any unnecessary noise, or noise that disturbs other members.


Dogs are only allowed in the common areas of the Co-op attended and on a leash. Dogs are allowed in the backyards of the units only if properly secured and there is a responsible person in the unit.

Cats may run loose, but if a cat creates a nuisance, it must be kept in the owner's unit.

Complaints and Penalties (amended April 23, 1980)

A complaint may be made by either a member or by an employee of the Co-op. Such complaints should be put in writing and submitted to the Co-op.

For the first complaint, the Co-op will send a written warning;

for the second complaint, a fine will be levied as set by the members of the Co-op;

for any subsequent complaint, the member will be served with a Notice to Appear (NTA) at a specific meeting of the Board to explain why s/he should not have his/her occupancy terminated; and

A member may appeal a warning or a fine directly to the Board of Directors.



Residents must not store gasoline, oil, large quantities of paint or other highly flammable or dangerous materials in their units. Residents shall not do or permit anything to be done in their premises which will significantly increase the risk of fire.

Residents must not obstruct or permit anything to obstruct the fire exits, stairwells, corridors, entry passages, and public thoroughfares.

Smoke detectors must not be disconnected or painted.

Garbage (amended April 23, 1980)

Townhouse residents and street access residents must place garbage on the street only on collection days.

Apartment residents must place garbage in the chutes provided. All garbage must be in securely tied bags which are small enough to fit down the chute. No garbage may be left in the hallways or garbage chute rooms.

Newspapers and magazines must be bundled securely with string. Apartment residents must place bundled newspapers, magazines, bottles and cans in the collection depot designated by the Co-op. Do not put newspapers, magazines, bottles and cans in the garbage chutes. Street access units should place bundled newspapers on the street for Wednesday newspaper pick up.

Large items (e.g. unwanted furniture): Apartment residents must be disposed of these items in the area designated by the Co-op. Street units should phone the City Garbage Collection for pick up.

No trash, garbage or unsightly debris should be stored on balconies, porches, patios, backyards, under porch steps or in doorways. Members with street access units should keep their front area clean. Members with yards or patios should keep them clean and free of trash, and those with pets must keep yards clean and free of animal feces.

No resident, including children, shall litter any common area of the Co-op: halls, stairs, sidewalks, roads, parking garage, etc. No resident shall throw garbage or shake rugs or mops from windows or balconies, or in hallways.

Garbage put anywhere except in designated areas is contrary to Co-op rules and City ordinances.

Pest Control

In the event of a serious bug problem in a building, the Co-op will have the right to order extermination services carried out in the whole building.

If members are incapable of preparing for extermination services, the Co-op will provide assistance.

Underground Garage

Vehicle engines must not be left running in the underground garage.

Vehicle maintenance must not be done in the underground garage. This includes washing, oil changes, repairs, etc.

Children are not to play in the underground garage, on the ramp or on the retaining wall around the ramp.

Consolidated up to April 2010 and adopted by the members on September 30, 2010.