From the Board of Directors: your contact info and meeting with staff

Important Reminders and Announcements from the Board, March 2024

Updating your contact information and email address

It is a member’s responsibility to update the Office when you have new contact information (i.e. email address / phone number).

You must explicitly notify the Office that you want to update your information e.g. saying “Update my email address on file to example@example.com” vs just emailing the Office a query from a new email address.

Meeting with staff

Staff are available outside of standard office hours by appointment. If your availability to meet is outside the standard hours, for example if you work a 9-5/Monday-Friday, please note you can reach out
to the Office to discuss an appointment outside their stated office hours.

Having Trouble Paying Your Housing Charge?

If you are having trouble paying your housing charge due to a short term crisis, you may be able to get help to pay the money you owe and keep your housing.

The co-op has an emergency fund, administered by co-op staff. Ask in the office.

The City of Toronto and community agencies across the city operate a number of programs designed to help tenants threatened with eviction.

Don’t delay. If you owe money for rent, get assistance as soon as possible – don’t wait until the rental arrears have grown too large. And see the co-op management, consider downsizing, as well as try these resources.

Toronto Rent Bank

Residents may be eligible for an interest-free rental arrears or rental deposit loan if they:

  • Live in Toronto with legal status in Canada
  • Pay market rent for a rental unit covered by the Residential Tenancies Act (RTA)
  • Fall within the low-income household eligibility requirement
  • Are not currently in receipt of social assistance such as Ontario Works (OW) or Ontario Disability Support Program (ODSP) *
  • Can satisfy other Toronto Rent Bank Program requirements, as required
  • Loan repayments can be deferred for up to 12 months.

Please call 416-397-RENT (7368) for more information on how to apply. Operating hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Outside of operating hours, callers may leave a message and a representative will call back.

* Residents in receipt of social assistance should contact their Ontario Works or ODSP office as they may qualify for the Housing Stabilization Fund.

http://torontorentbank.ca/main.htm

Utilities – Energy Assistance Programs
http://www.nipost.org/energy-assistance-programs
For people having trouble paying for their electricity.
To find out about the Emergency Energy Fund, call: 416-924-2543  EXT. 223

Social Service Funds
There are a variety of funds available to help you meet needs. Check the website 211Toronto or telephone 211.

You should ask your OW or ODSP case-worker about these benefits and funds.

December 6 Fund
The YWCA December 6 Fund provides interest-free loans to women fleeing abuse. They help women establish themselves in safety. This website has a Cover Your Tracks link for privacy on the website.

https://www.ywcatoronto.org/ourprograms/supportservices/december6fundinterestfreeloans

Pay Direct
If you receive ODSB and find managing money a challenge, you can ask your worker about Pay Direct. This means that your housing charge would be paid to Woodsworth before you receive your payment.

Direct payments may be made to:
• Public or private landlord;
• Utility company; and/or
• Trust account pending the resolution of a landlord and tenant dispute.

Thank you to the pamphlet from Centre for Equality Rights in Accommodation (November 2010).

For more community resources, see our list of Neighbourhood Resources and the S4S Resources page.

Tenant Insurance

Tenant insurance offers benefits to members by paying for temporary accommodation and replacing damaged property in the event of a fire, flood, theft or other catastrophe.

Attached is a document outlining the insurance coverage offered by Cooperators. 


Cooperators tenant insurance

Housing Services Corporation, a non-profit organization which offers services in the social housing sector, also offers similar insurance. It may be cheaper.
http://www.hscorp.ca/our-programs-and-services/insurance/

For more information about HSC’s insurance, see this document.